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Troubleshooting Contacts Upload Error: Steps Tried and Insights

Matthew Humphreys

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Thanks again, but these are the steps that I have tried. It's strange that you are able o use the Google link your end. Were you able to fully upload the contacts? I get the "File processed" message but the error that i get is when i click 'Upload'. It is even showing a preview of the data

Troubleshooting Contacts Upload Error: Steps Tried and Insights | Clay

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When you encounter an error after clicking 'Upload' despite seeing the "File processed" message and a data preview, it's likely due to a JSON formatting issue. This can cause a "failed to parse body" error when using the HTTP API enrichment.To resolve this, try these quick fixes: 1. Ensure all text is in quotes 2. Remove any extra commas at the end of lines 3. Double-check your data format before sendingIf you're still having trouble, you can use a JSON validator like JSONLint to check your data structure. Alternatively, you could ask an AI language model to help identify and fix any JSON formatting issues.Can you provide more details about the specific error message you're seeing? This would help me give you a more targeted solution. Source: FAQ: Why am I seeing the "failed to parse body" error when using the HTTP API enrichment?
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Hi Matthew Humphreys! This thread was recently closed by our Support team. If you have a moment, please share your feedback: