Home
Events
Groups
Members

00 Clay Announcements
01 Community General
01 Props and Wins
01 Watercooler
01 Welcome and Intros
02 Bugs
02 Starting with Clay
02 Support
03 Feedback & Requests
03 Tutorials & Inspiration
04 FT Job Opps
Gtm Career Advice
Member Spotlight

Community Guidelines

Powered by Tightknit

Error Adding Enrichment to HeyReach: Fields Not Recognized

Julian Sheinbaum

·

·

Hi I'm getting an error when I try to "Add Enrichment" --> HeyReach. I added all the fields in my table and custom fields as well.

Error Adding Enrichment to HeyReach: Fields Not Recognized | Clay

7 comments

· Sorted by Oldest

Julian Sheinbaum
·
·
https://www.loom.com/share/17121716d9b44373963756f207cc7f8d?sid=e0a3f6e8-005c-4a1d-87a7-f1c5971a316e
Daniel Kupka (Clay)
·
·
Hey Julian, thanks for reaching out! :) I saw you forgot to add the HeyReach campaign. If you add a HeyReach campaign to the dropdown, does the error get resolved? If not, can you share a link to your table so I can investigate the error? Have a great Thursday, Daniel
👀1
Julian Sheinbaum
·
·
hey Daniel Kupka (Clay) - realize I didn't include in the video, but I had actually filled out the following: First Name, Last Name, Campaign ID, URL, and 2 custom fields. So this didn't fix the issue. Here's the table. Thanks!
Arturo (Clay)
·
·
Hey Julian, thanks for the follow up and sharing the link to the table! Happy to help. You can also check this on your end by clicking into the cell, the provider usually includes the error they encountered when the call was requested. In this case, HeyReach is saying that the campaign is still in draft and would have to be fully active so it can receive leads. Let me know if you run into any issues after making the changes and re-running though! https://downloads.intercomcdn.com/i/o/w28k1kwz/1243646203/bb94f84918967ac9c71d749ee94c/chrome_UGSsHKaZZV.png?expires=1731008700&signature=1d7984ffdf8f3e62ae8113c1a74f535c4fe2cbf38b28fbcbfc7e0837e40d96f9&req=dSIjFc96m4NfWvMW1HO4zW8il49iflW5%2FDd4DMqLrd35uD5Baer2AwZMId1A%0A9UvB%0A
Julian Sheinbaum
·
·
Thank you! This fixed it (and is also helping me learn as a new clay user)
Arturo (Clay)
·
·
Awesome, glad that helped! And of course, welcome to the community! :D Clay U is continuously improving so I'd definitely keep checking for new resources and tutorials to catch those finer details that could make the difference over time - https://clay.com/university Let me know if you run into any other issues!
Channeled
APP
·
·
Hi Julian Sheinbaum! This thread was recently closed by our Support team. If you have a moment, please share your feedback: