Claygent Argon Outage: Low Confidence Outputs and Delays Observed

Ciaran E. · 2025-11-25 16:09:02.295615+00

Is there some outage or degradation for claygent argon? With the same prompt, all of my outputs have gone from high confidence to low confidence, and similarly, are taking 2-3x as long to return a result, if not timing out altogether. Table (https://app.clay.com/workspaces/260947/workbooks/wb_0t68suxUz7VVfCfySHD/tables/t_0t68swvhEGbiCDbh8Ne/views/gv_0t68swv9PtEVSGmg8mi)

Claygent Argon Outage: Low Confidence Outputs and Delays Observed | Clay

12 comments

· Sorted by Oldest

Clay Support
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The shift from high to low confidence (green circles to red squares) and slower processing times you're experiencing could be related to recent updates to Claude Sonnet 3.7 integration that doubled estimated token usage per Claygent run. This creates a more conservative approach but can cause rate limiting issues.
For the processing delays, try breaking large data requests into smaller batches and ensure your prompts are specific and well-defined. Performance issues are more likely with larger tables or complex workflows.
Before we dig deeper, I'd recommend trying Sculptor (top-right corner) to help optimize your workflow setup. Let me know if that helps or if you're still seeing the same issues!
Clay Support
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Is that what you were looking for?
Ciaran E.
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hmmm no - this is for approx 10 results at time. Can a human respond please? see from row 342 here
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Clay Support
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I understand your frustration, and I’ll connect you to a human agent who can assist you further.
Clay Support
APP
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Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Andrew Q.
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Hey Ciaran! Thanks for reaching out! Let me look into this right now!
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Andrew Q.
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Ciaran, there's no active issues but I did reach out to the team to confirm and waiting to hear back.
Ciaran E.
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hmmm interesting + thank you. My question I guess is that the task came back with high confidence for other tables, but today is this one everything is orange or green, and it's having clear misses. Did something in the underlying agent change that now makes it lower quality, and if so how can I mitigate against that? This lowers the effectiveness of clay for me
Andrew Q.
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Do you mind sending me table link and referencing the column that came back with different confidence scores? And just to confirm, it was the same task that was prompted right?
Clay Support
APP
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We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!
Ciaran E.
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Hey Andrew sorry for the delay here. See the difference in the screenshot here. The tables referenced are OGPT v2.1 (bad results) and OutboundBot (good table). The inputs are the exact same from what I can see, but different outcomes? table
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Amit K.
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Hey Ciaran- can you confirm that you are using the same Claygent model under the hood for both of these columns(Neon, Argon, Helium, Gemini, Claude, GPT, etc.)

Clay Support
APP
·
·
The shift from high to low confidence (green circles to red squares) and slower processing times you're experiencing could be related to recent updates to Claude Sonnet 3.7 integration that doubled estimated token usage per Claygent run. This creates a more conservative approach but can cause rate limiting issues.
For the processing delays, try breaking large data requests into smaller batches and ensure your prompts are specific and well-defined. Performance issues are more likely with larger tables or complex workflows.
Before we dig deeper, I'd recommend trying Sculptor (top-right corner) to help optimize your workflow setup. Let me know if that helps or if you're still seeing the same issues!
Clay Support
APP
·
·
Is that what you were looking for?
Ciaran E.
·
·
hmmm no - this is for approx 10 results at time. Can a human respond please? see from row 342 here
Loading attachments
Clay Support
APP
·
·
I understand your frustration, and I’ll connect you to a human agent who can assist you further.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Andrew Q.
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·
Hey Ciaran! Thanks for reaching out! Let me look into this right now!
1
Andrew Q.
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Ciaran, there's no active issues but I did reach out to the team to confirm and waiting to hear back.
Ciaran E.
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hmmm interesting + thank you. My question I guess is that the task came back with high confidence for other tables, but today is this one everything is orange or green, and it's having clear misses. Did something in the underlying agent change that now makes it lower quality, and if so how can I mitigate against that? This lowers the effectiveness of clay for me
Andrew Q.
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·
Do you mind sending me table link and referencing the column that came back with different confidence scores? And just to confirm, it was the same task that was prompted right?
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!
Ciaran E.
·
·
Hey Andrew sorry for the delay here. See the difference in the screenshot here. The tables referenced are OGPT v2.1 (bad results) and OutboundBot (good table). The inputs are the exact same from what I can see, but different outcomes? table
Loading attachments
Amit K.
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·
Hey Ciaran- can you confirm that you are using the same Claygent model under the hood for both of these columns(Neon, Argon, Helium, Gemini, Claude, GPT, etc.)