Hey Clay S. Clay I have added +$50 ($60) to OpenAI account and have waited over 7 days (11 days) and still haven't been upgraded to Tier 2 so still cannot use Claygent. I have reached out to OpenAI support but the only support they provide is an AI chat bot (what a surprise)... which hasn't helped. Why hasn't my OpenAI account automatically upgraded to Tier 2? I've met the criteria. Could you shed some light on this please?
OpenAI tier upgrades aren't automatic - you need to contact OpenAI support directly to upgrade to Tier 2, even after meeting the balance requirements. For Claygent to work, you need Tier 2 or higher with ≥450,000 TPM. You can check your current tier and limits at OpenAI's usage limits page. Since OpenAI's automated support hasn't helped, you'll need to reach out to their human support team through their support contact page to manually request the tier upgrade.
OpenAI tier upgrades aren't automatic - you need to contact OpenAI support directly to request the upgrade to Tier 2, even after meeting the balance requirements. For Claygent to work, you need Tier 2 or higher with ≥450,000 TPM. You can check your current tier at https://platform.openai.com/settings/organization/limits. Contact OpenAI support at https://help.openai.com/en/articles/6614161-how-can-i-contact-support to manually request the tier upgrade.
you have to spend 50$
OpenAI tier upgrades aren't automatic - you need to contact OpenAI support directly to request the upgrade to Tier 2, even after meeting the spending requirements. For Claygent to work, you need Tier 2 or higher with ≥450,000 TPM. Contact OpenAI support at https://help.openai.com/en/articles/6614161-how-can-i-contact-support to manually request the tier upgrade.