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Troubleshooting: Importing Contact List CSV - Non-Clickable Continue Button

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i just imported a contact list CSV and the “continue” button isn’t clickable

  • Avatar of Clay Team
    Clay Team
    APP
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    Few things that could be causing issues are:­­** The column headers have special characters like '?' or '!' (and alike).­ ­** The format may not be supported.­ ­* The column or row limit might exceed Clay's table limit of 50k rows or 70 columns.

  • Avatar of Clay Team
    Clay Team
    APP
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    Happy to check this out for you though, could you send/DM me a sample of the CSV?Here are the steps when it fails to import data but still creates a blank table with your column headers: 1. inside the new table that was generated 2. click "add data" 3. import csv 4. check if any of the columns don't auto-select ­** if they don't then they're likely the issue ­** if all are selected, then all are good 5. finish import

  • Avatar of Nick Z.
    Nick Z.
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    oh, man. I’m a dolt. It showed a .csv extension, but was actually in .txt

  • Avatar of Nick Z.
    Nick Z.
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    i fixed that and I’m all good. So sorry