Setting Up JWT Authentication with ZoomInfo: Troubleshooting Tips

How do you set up JWT Authentication with ZoomInfo? I keep getting the integration failed to run. Please fill out your auth fields. My Steps:

1.
Set up the jwt connection
2.
Pull the auth reponse token using my terminal
3.
Set the token type = Bearer and Header name to Authorization
4.
Set the method to POST
5.
Set the endpoint to https://api.zoominfo.com/enrich/contact
6.
Set the body to look at my table emails

I want to match the work emails to pull mobile numbers (I am not sure if this is restricted in the API because I set one connection via the UI which only gives me company phone number)

3 comments

Channeled
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To set up JWT Authentication with ZoomInfo in Clay: 1. Enter the JWT token details: • Location of JWT Token in Auth Response • Token Type (usually "Bearer") • Auth Header Name (usually "Authorization") 2. Set Method to POST 3. Enter the ZoomInfo API endpoint URL 4. Create a proper JSON body that references your table emails The "integration failed to run" error likely means you haven't properly filled all required auth fields. Could you share your exact JSON body so I can help troubleshoot further? ZoomInfo can provide mobile phone numbers when properly configured.
Sources: HTTP API with JWT authentication | Documentation | Clay University HTTP API with JWT authentication | Documentation | Clay University Data points: Contact Phone - Mobile | Clay.com HTTP API with JWT Authentication with Clay HTTP API with JWT authentication | Documentation | Clay University
Tommy C.
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{ "email": "{{/f_0sw002dNQEmAPboiPu3 }}" }
Channeled
APP
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Based on your JSON body { "email": "{{/f_0sw002dNQEmAPboiPu3 }}" }, the error is likely due to incorrect JSON formatting. For JWT Authentication with ZoomInfo to pull mobile numbers: 1. Ensure your JSON body follows proper formatting: • Check that your column reference is correctly formatted • Verify quotes around dynamic string values • Make sure there are no extra spaces or characters Try reformatting your JSON body and ensure all required authentication fields are completed in the JWT setup. ZoomInfo does provide mobile phone numbers when properly configured.
Sources: HTTP API with JWT authentication | Documentation | Clay University Data points: Contact Phone - Mobile | Clay.com HTTP API with JWT authentication | Documentation | Clay University Enrich Contact with ZoomInfo | Clay.com