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I'm getting this error but our billing is at 0%

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I'm getting this error but our billing is at 0%

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    If you've run out of credits, you'll need to either purchase additional credits or wait for your next billing cycle. Here are your options:1. Purchase credit top-ups immediately through your billing modal for instant access to more credits. 2. Check your remaining credits by going to Settings > Plans and Billing.If you've recently renewed your plan and are still seeing issues, please note that it may take 1-2 hours for new credits to appear in your account due to transaction processing times.If you need further assistance or have any other questions, please don't hesitate to ask. You can also request human assistance by clicking on "Talk to a person" if needed. Sources: How can I get more credits if I run out? - FAQ | Clay.com Purchase Credits and View Amount of Credits Left for the Month Running Out of Credits

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    APP
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    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.