Upgrade Plan: From 2k to 3k Credits - Paying the Full Price?

Tarek F. · 2023-12-08T10:57:40.21973+00:00

hello team! I want to upgrade plan from 2k credits to 3k credits, how does it work? I'm being asked to pay the full price and not the difference. Thank you!

Clay Team

APP

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Hey Tarek - When you upgrade, you pay the full cost because you're paying for a full new batch of credits

Clay Team

APP

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We don't pro-rate the credits, so the cost is not pro-rated either

Tarek F.

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Hey Matthew Q. I took 3k credits! Does it mean I could have taken two? Thank you!

Matthew Q.

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Hey Tarek F. - nope that’s correct. You need to upgrade to get more credites

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