Clay Icon
Join the Community
02 Support

Upgrade Plan: From 2k to 3k Credits - Paying the Full Price?

Avatar of Tarek F.Tarek F.
·
·

hello team! I want to upgrade plan from 2k credits to 3k credits, how does it work? I'm being asked to pay the full price and not the difference. Thank you!

4 comments

  • Avatar of Clay Team
    Clay Team
    APP
    ·
    ·

    Hey Tarek - When you upgrade, you pay the full cost because you're paying for a full new batch of credits

  • Avatar of Clay Team
    Clay Team
    APP
    ·
    ·

    We don't pro-rate the credits, so the cost is not pro-rated either

  • Avatar of Tarek F.
    Tarek F.
    ·
    ·

    Hey Matthew Q. I took 3k credits! Does it mean I could have taken two? Thank you!

  • Avatar of Matthew Q.
    Matthew Q.
    ·
    ·

    Hey Tarek F. - nope that’s correct. You need to upgrade to get more credites