Issue with Modash Influencer Search Availability

Jake F. · 2025-03-24 15:50:04.101977+00

Hi there, I'm trying to use the Modash enrichment (Find social media influencers), but it keeps saying "Error searching for influencers." The search criteria I am using is pretty broad. Is the source down?

Issue with Modash Influencer Search Availability | Clay

10 comments

· Sorted by Oldest

Channeled
APP
·
·
I apologize, but I don't have specific information about the current status of the Modash enrichment feature or why you're seeing an error message. The error could be due to various reasons, not necessarily related to the source being down. To help troubleshoot this issue, here are some steps you can try: 1. Double-check your search criteria to ensure they're within the allowed parameters. 2. Try reducing the number of filters or broadening your search criteria further. 3. Verify that you have sufficient credits available for the search. If the issue persists after trying these steps, it would be best to request human assistance for a more detailed investigation. You can do this by clicking on "Talk to a person" in the chat interface. Can you provide more details about the specific search criteria you're using? This information could help us better understand the situation.
Sources: Modash x Clay integration | Clay.com Modash integration | Documentation | Clay University
Jake F.
·
·
I'm getting the same error with the Upfluence source too
Bruno R.
·
·
Hi Jake, thanks for reaching out. Do you mind sending the link (url) to the table you're setting these actions up in so we can take a look?
(52 kB)
Jake F.
·
·
Yes, I DMed it to you. Let me know if you need anything else!
Bruno R.
·
·
Hi Jake - no need to dm me table links feel free to share them openly here. No one else will be able to access them!
Jake F.
·
·
.
Bruno R.
·
·
Hi Jake - it looks like you may have deleted this table. Is there any other table where you're seeing the same error pop up in?
Jake F.
·
·
It seems to be working today! If I run into the error again I will respond back in this thread. thanks!
Bruno R.
·
·
Awesome - happy this got sorted Jake! Feel free to reach back out to the team if this pops up again.
Channeled
APP
·
·

Channeled
APP
·
·
I apologize, but I don't have specific information about the current status of the Modash enrichment feature or why you're seeing an error message. The error could be due to various reasons, not necessarily related to the source being down. To help troubleshoot this issue, here are some steps you can try: 1. Double-check your search criteria to ensure they're within the allowed parameters. 2. Try reducing the number of filters or broadening your search criteria further. 3. Verify that you have sufficient credits available for the search. If the issue persists after trying these steps, it would be best to request human assistance for a more detailed investigation. You can do this by clicking on "Talk to a person" in the chat interface. Can you provide more details about the specific search criteria you're using? This information could help us better understand the situation.
Sources: Modash x Clay integration | Clay.com Modash integration | Documentation | Clay University
Jake F.
·
·
I'm getting the same error with the Upfluence source too
Bruno R.
·
·
Hi Jake, thanks for reaching out. Do you mind sending the link (url) to the table you're setting these actions up in so we can take a look?
(52 kB)
Jake F.
·
·
Yes, I DMed it to you. Let me know if you need anything else!
Bruno R.
·
·
Hi Jake - no need to dm me table links feel free to share them openly here. No one else will be able to access them!
Jake F.
·
·
.
Bruno R.
·
·
Hi Jake - it looks like you may have deleted this table. Is there any other table where you're seeing the same error pop up in?
Jake F.
·
·
It seems to be working today! If I run into the error again I will respond back in this thread. thanks!
Bruno R.
·
·
Awesome - happy this got sorted Jake! Feel free to reach back out to the team if this pops up again.
Channeled
APP
·
·