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Urgent Help Needed from Clay Team Online

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Is there someone from the clay team online that can help me resolve this problem? It's quite urgent

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    Channeled
    APP
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    Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!

  • Avatar of Mark L.
    Mark L.
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    Hi Dennis, thanks for getting in touch. It looks like you're having trouble purchasing additional credits? I'm not sure which workspace your screenshot is from, but wanted to note that it's not possible to purchase top-up credits while on the Free plan. Spot purchases for top-up credits are only available if the workspace already has a paid plan. Let me know which workspace you're working in, and I'm happy to look into this further with you.

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    Channeled
    APP
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    Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.

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    Channeled
    APP
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    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

  • Avatar of Channeled
    Channeled
    APP
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    Hi Dennis C.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: