Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Hi Dennis, thanks for getting in touch. It looks like you're having trouble purchasing additional credits?
I'm not sure which workspace your screenshot is from, but wanted to note that it's not possible to purchase top-up credits while on the Free plan. Spot purchases for top-up credits are only available if the workspace already has a paid plan.
Let me know which workspace you're working in, and I'm happy to look into this further with you.
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