Urgent Help Needed from Clay Team Online

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Is there someone from the clay team online that can help me resolve this problem? It's quite urgent

· Sorted by Oldest

Channeled
APP
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Mark (Clay)
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Hi Dennis, thanks for getting in touch. It looks like you're having trouble purchasing additional credits? I'm not sure which workspace your screenshot is from, but wanted to note that it's not possible to purchase top-up credits while on the Free plan. Spot purchases for top-up credits are only available if the workspace already has a paid plan. Let me know which workspace you're working in, and I'm happy to look into this further with you.
Channeled
APP
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Hi Dennis Claassen! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

Channeled
APP
·
·
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Mark (Clay)
·
·
Hi Dennis, thanks for getting in touch. It looks like you're having trouble purchasing additional credits? I'm not sure which workspace your screenshot is from, but wanted to note that it's not possible to purchase top-up credits while on the Free plan. Spot purchases for top-up credits are only available if the workspace already has a paid plan. Let me know which workspace you're working in, and I'm happy to look into this further with you.
Channeled
APP
·
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Hi Dennis Claassen! This thread was recently closed by our Support team. If you have a moment, please share your feedback: