Resolving OpenAI API Key Rate Limit Issues with Clay Integration

Spencer Hirst · 2025-04-09 09:47:04.992292+00

i'm trying to connect my openai API key to clay but it is saying " ." I only just created the API key. how do I get around this?

Resolving OpenAI API Key Rate Limit Issues with Clay Integration | Clay

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If you're encountering an error when connecting your OpenAI API key to Clay, here are some steps to resolve it: 1. Double-check your API key: Ensure you've copied the correct key from the OpenAI API Keys page. 2. Verify your OpenAI plan: Check your usage tier to ensure it meets Clay's requirements. For reliable use, you need 30,000 TPM for ChatGPT columns and 450,000 TPM for Claygent. 3. Upgrade if necessary: If you're on a free plan or tier 1, you'll need to upgrade to a tier 2 API key. 4. Add your API key in Clay: Go to the Use AI section, select "Model > Account > Add Account" and enter your API key. If you still face issues, request human assistance by clicking on "Talk to a person" for further support.
Source: Use AI integration overview | Documentation | Clay University
Spencer Hirst
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if i use Clay credits for hte open ai integration to write customized 1st lines (colleague names, case studies etc.) - how many credits will it use?
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The credit cost for using the OpenAI integration in Clay to write customized first lines varies based on the AI model you choose and the amount of text generated. Credit costs are determined by prompt and token usage. For the Use AI integration, which includes customizing first lines, credit charges range from 0.5 to 6 credits per use, depending on the model selected. If you're using Claygent (AI Web Researcher), the cost can be higher. For example, GPT-4 Turbo is about 20 times more expensive than GPT-3.5. To control spending, you can set custom budgets for each run. If you need additional credits, you can purchase credit top-ups at 50% more than your plan's typical cost per credit.
Sources: Credits | Documentation | Clay University Claygent (AI Web Researcher) with Artificial Intelligence Use AI integration overview | Documentation | Clay University
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loading up more credits (i think it is 50usd) in openai should solve it
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If loading more credits in OpenAI doesn't resolve the issue, you'll need to check your API usage tier. For reliable use with Clay, you need 30,000 TPM for ChatGPT columns and 450,000 TPM for Claygent. To resolve this: 1. Check your current tier at https://platform.openai.com/settings/organization/limits 2. If you're on a free plan or tier 1, upgrade to a tier 2 API key 3. Follow the upgrade instructions at https://community.openai.com/t/how-to-move-up-in-usage-tiers/677788 If issues persist after upgrading, double-check that you've entered the correct API key in Clay. If you still need help, request human assistance by clicking on "Talk to a person".
Spencer Hirst
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Thanks Kushagra
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kushagra tiwari
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here's the usage tier criteria Spencer Hirst - https://platform.openai.com/docs/guides/rate-limits
Channeled
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To resolve issues connecting your OpenAI API key to Clay and understand usage tier criteria: 1. Check your API usage tier at https://platform.openai.com/settings/organization/limits 2. Ensure you meet the required tokens per minute (TPM): • 30,000 TPM for ChatGPT columns • 450,000 TPM for Claygent 3. If you're on a free plan or tier 1, upgrade to a tier 2 API key 4. Verify your API key at https://platform.openai.com/account/api-keys 5. In Clay, go to Model > Account > Add Account to enter your API key If issues persist after these steps, request human assistance by clicking on "Talk to a person".
Source: Use AI integration overview | Documentation | Clay University

Channeled
APP
·
·
If you're encountering an error when connecting your OpenAI API key to Clay, here are some steps to resolve it: 1. Double-check your API key: Ensure you've copied the correct key from the OpenAI API Keys page. 2. Verify your OpenAI plan: Check your usage tier to ensure it meets Clay's requirements. For reliable use, you need 30,000 TPM for ChatGPT columns and 450,000 TPM for Claygent. 3. Upgrade if necessary: If you're on a free plan or tier 1, you'll need to upgrade to a tier 2 API key. 4. Add your API key in Clay: Go to the Use AI section, select "Model > Account > Add Account" and enter your API key. If you still face issues, request human assistance by clicking on "Talk to a person" for further support.
Source: Use AI integration overview | Documentation | Clay University
Spencer Hirst
·
·
if i use Clay credits for hte open ai integration to write customized 1st lines (colleague names, case studies etc.) - how many credits will it use?
Channeled
APP
·
·
The credit cost for using the OpenAI integration in Clay to write customized first lines varies based on the AI model you choose and the amount of text generated. Credit costs are determined by prompt and token usage. For the Use AI integration, which includes customizing first lines, credit charges range from 0.5 to 6 credits per use, depending on the model selected. If you're using Claygent (AI Web Researcher), the cost can be higher. For example, GPT-4 Turbo is about 20 times more expensive than GPT-3.5. To control spending, you can set custom budgets for each run. If you need additional credits, you can purchase credit top-ups at 50% more than your plan's typical cost per credit.
Sources: Credits | Documentation | Clay University Claygent (AI Web Researcher) with Artificial Intelligence Use AI integration overview | Documentation | Clay University
kushagra tiwari
·
·
loading up more credits (i think it is 50usd) in openai should solve it
Channeled
APP
·
·
If loading more credits in OpenAI doesn't resolve the issue, you'll need to check your API usage tier. For reliable use with Clay, you need 30,000 TPM for ChatGPT columns and 450,000 TPM for Claygent. To resolve this: 1. Check your current tier at https://platform.openai.com/settings/organization/limits 2. If you're on a free plan or tier 1, upgrade to a tier 2 API key 3. Follow the upgrade instructions at https://community.openai.com/t/how-to-move-up-in-usage-tiers/677788 If issues persist after upgrading, double-check that you've entered the correct API key in Clay. If you still need help, request human assistance by clicking on "Talk to a person".
Spencer Hirst
·
·
Thanks Kushagra
Channeled
APP
·
·
kushagra tiwari
·
·
here's the usage tier criteria Spencer Hirst - https://platform.openai.com/docs/guides/rate-limits
Channeled
APP
·
·
To resolve issues connecting your OpenAI API key to Clay and understand usage tier criteria: 1. Check your API usage tier at https://platform.openai.com/settings/organization/limits 2. Ensure you meet the required tokens per minute (TPM): • 30,000 TPM for ChatGPT columns • 450,000 TPM for Claygent 3. If you're on a free plan or tier 1, upgrade to a tier 2 API key 4. Verify your API key at https://platform.openai.com/account/api-keys 5. In Clay, go to Model > Account > Add Account to enter your API key If issues persist after these steps, request human assistance by clicking on "Talk to a person".
Source: Use AI integration overview | Documentation | Clay University