I am trying to build a list of contacts using a list of companies and their LinkedIn URLs that I have already uploaded. When I perform the ‘Find People’ search, it shows 106 matching results (excluding the 148 that are already on the list). However, when I update the table, the 106 results do not appear. What am I doing wrong? Have attached two screenshots to show what I am talking about.
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Marcus Espersen I've had this issue before, where I wasn't able to import all my matching results for a "Find People" search with a company table. Curious to see what clay support says about this. The way I increased the number of leads I could import was by increasing the limit of leads per company.
Found this response from one of the Clay support guys in a separate thread: "Hey there Ariel thanks for reaching out, took a look at your table and you did everything correct with the people search. To provide a bit more context: So Clay does not receive data directly from LinkedIn, but rather integrate with multiple data providers that provide company/people data. The data you can access from our third-party data providers may include data that can also be found on LinkedIn. If you're looking for this type of data, we recommend starting with the "Find People"/"Find Company"/"find people from sales nav" sources. Primarily because we don't use your live login session to get company/contact data and profiles that are restricted or set to private may be missed when searching for contacts. Results from the people search typically get impacted by the following instances: 1. Inputting semantic search parameter instead of syntactic search: A limited set of job title keywords are applied to the role being targeted. Our search algorithms are based on syntactic search which means you must put every variation of the keywords you're looking for (ie CEO and Chief Executive Officer). When this happens, some matching profiles may be missed because they were not included in the search query. Sales Nav is able to do semantic search which is also helpful. 2. Mapping the wrong inputs in the people filters. For example, not mapping LinkedIn urls from the company table to run the search. 3. Search limits applied to the people search. This reduces the number of records that can be imported from a search. 4. Private profiles: As mentioned above our data providers use a multitude of ways to access people and company data. For the most part though, we don't use your cookie/login data. This means that we could miss some information here and there, especially if there are privacy restrictions in place for certain profiles. This would mean that your logged in profile has access to it, but our data providers may not. Sales Nav has access to private profiles which is also why you might find better data quality results here. All this being said, we're continuously working on improving our search algorithm/building the best growth tool possible and are always looking for feedback! Also happy to take a look at your current search parameters in your table and make suggestions where needed."
Thanks for your input on this, Felix! The issue is not so much about not finding enough people but that it doesn’t import the people it finds. It found another 106 people. When I click ‘update table,’ nothing happens. This is where the issue lies. So yes, I’m also curious to see what the support team says regarding this, since you’ve had the same issue.
Marcus Espersen Ah, I see what you mean. Yeah it's most probably a bug.
Hey there Marcus thanks for reaching out, could you post a link to the table where you are seeing this so that we can take a look.
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Hi LuisArturo (Clay), Here is the link for the table: https://app.clay.com/workspaces/361409/workbooks/wb_CEMsvaQEuHho/tables/t_vJkpE56jDyNZ/views/gv_yKxAUe6RRitu
Hey Marcus, thanks for sharing this table! I took a look at your people search and the reason the additional results are not importing is because the search results have met the limit per company of 2 that you currently have set for results in your people table. Even though you have 248 results in your company table, it looks like a lot of these companies have incorrect/duplicate company LinkedIn urls. This is important because the find people search uses these LinkedIn urls as the company identifiers to search with. https://downloads.intercomcdn.com/i/o/w28k1kwz/1215794095/434e4ad30dde71585d0b504fea2c/CleanShot+2024-10-14+at+16_15_42%402x.png?expires=1728938700&signature=e5be98082b62a72b3fcf2c6839dcac917e1be963955be856f2b73decb6c21f74&req=dSImE853mYFWXPMW1HO4zTbejGF120xwwPCwp7QczETYcSMxUp%2FOEgEnwmit%0A%2FVr%2F%0A What's happening is because multiple companies have the same LinkedIn urls/identifiers, the people search is identifying only 2 results for all of the companies with the same company LinkedIn urls. These duplicate company LinkedIn urls are the reason you are seeing significantly less results than expected in your find people search. https://downloads.intercomcdn.com/i/o/w28k1kwz/1215795805/491a1a0c5d3f4dc34ab2d286a8d8/CleanShot+2024-10-14+at+16_18_01%402x.png?expires=1728938700&signature=be22bd7790524bf1344197c25870a77bedfe4e6f88e67c23a52b5e8adeadba58&req=dSImE853mIlfXPMW1HO4zWlTgUYITR55R8f4gImmTf8V8nWKMkYjCOLefuIF%0AmVfJ%0A To resolve this issue, I would enrich these companies with the "Enrich Company" enrichment to find the correct LinkedIn urls from their company domain and then use these corrected LinkedIns in your people search! Let me know if this makes sense and if you need further assistance! z
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Thank you so much for sharing your feedback Marcus Espersen!
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