Issue with Work Email Waterfall Enrichment Functionality

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is the work email waterfall enrichment working correctly? it appears to me that there might be a bug

· Sorted by Oldest

Channeled
APP
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Based on the information available, the work email waterfall enrichment feature is functioning as designed. The system works by sequentially checking multiple data providers to find valid email addresses. When an email is found but fails validation, the waterfall continues running to try other providers. This is normal behavior and not a bug. If you're seeing the waterfall continue after finding an email, it likely means that email failed validation through ZeroBounce (our default validator). The final validated emails appear in the last column of your table. For more insight into the validation process, you can unhide the validation columns to see exactly what's happening behind the scenes. What specific issue are you experiencing with the waterfall enrichment?
Sources: Enrich People (Waterfalls) [Automated Outbound] - Clay University Enrich People (Waterfalls) [CRM Enrichment] - Clay University
Mark (Clay)
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Hello Aamir – could you let me know which table you're working in?
(52 kB)
Happy to look into it with you.
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

Channeled
APP
·
·
Based on the information available, the work email waterfall enrichment feature is functioning as designed. The system works by sequentially checking multiple data providers to find valid email addresses. When an email is found but fails validation, the waterfall continues running to try other providers. This is normal behavior and not a bug. If you're seeing the waterfall continue after finding an email, it likely means that email failed validation through ZeroBounce (our default validator). The final validated emails appear in the last column of your table. For more insight into the validation process, you can unhide the validation columns to see exactly what's happening behind the scenes. What specific issue are you experiencing with the waterfall enrichment?
Sources: Enrich People (Waterfalls) [Automated Outbound] - Clay University Enrich People (Waterfalls) [CRM Enrichment] - Clay University
Mark (Clay)
·
·
Hello Aamir – could you let me know which table you're working in?
(52 kB)
Happy to look into it with you.
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.