Clay Icon
Join the Community
02 Support

Question About CSV Import and Credit Usage in Clay

Avatar of Guido H.Guido H.
·
·

Hi, i have a question. New here and just imported a CSV document to Clay. It automatically started runnen and burned through a lot of credits. IS there somthing i missed?

2 comments

  • Avatar of Channeled
    Channeled
    APP
    ·
    ·

    When importing a CSV, Clay gives you the option to either "Save and run rows in this CSV" or "Save and don't run." If you selected the first option, it automatically started enriching the imported rows, which consumed credits.To prevent unintended credit usage in the future, here are two key best practices: 1. Turn off auto-update while building your table. You can do this by clicking the three dots next to your table name and selecting "Auto-Update Columns." 2. Before running enrichments on your entire dataset, test them on a small sample of about 10 rows first. This helps you identify any potential issues and refine your setup before committing to the full enrichment. Sources: Guide: Ways to save Clay credits | Documentation | Clay University How to import your CSV into Clay | Documentation | Clay University

  • Avatar of Channeled
    Channeled
    APP
    ·
    ·

    This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.