Issues with SignalHire Integration: Awaiting Callback Delays | Clay

Issues with SignalHire Integration: Awaiting Callback Delays

I'm having issues with the SignalHire integration. It's been suck "Awaiting Callback" for the last few days. It eventually runs, but it might start running hours from now, whereas it used to run immediately. Is this a SignalHire issue or a Clay issue?

12 comments

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When experiencing processing delays, there are a few potential factors to consider: 1. Try performing a hard refresh of your browser: • Windows: Ctrl + Shift + R • Mac: Cmd + Shift + R 2. To address processing delays in general, you can: • Make sure your search queries are specific and well-defined • Break large data requests into smaller batches • Check your usage limits and API quotas • Verify your network connection is stableIf the issue persists after trying these steps, please request human support as they can help investigate any potential technical issues affecting the integration's performance.
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Is that what you were looking for?
Matthew A.
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I've done this.
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When experiencing delays with cells stuck in a queued status, try performing a hard refresh of your browser: ** Windows: Press Ctrl + Shift + R ** Mac: Press Cmd + Shift + RIf the issue persists after trying this solution, you should request human support to investigate the specific technical issues affecting the integration's performance, as you've already done.
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Was that helpful?
Matthew A.
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No
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Looks like you're still looking for help. If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Matthew A.
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https://app.clay.com/workspaces/428660/tables/t_9Tod3Sketraf/views/gv_FqyG2PjzzHKr
Matthew A.
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seems to be working now..
Bo (.
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Hey! This isn't an issue - SignalHire's API doesn't support live responses, which is why you're seeing "Awaiting Callback". Clay sends the requests immediately, but SignalHire takes longer to process and return the data. As long as you see "Awaiting Callback", everything is working as expected. If you stop seeing this status, that's when we'd need to investigate. Let me know if you need anything else!
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Hi Matthew A.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
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Thank you so much for sharing your feedback Matthew A.!