Issue with Ocean.io Leads Import Consuming Excess Credits

One more thing, I was adding leads to a table from Ocean.io. I only import 100 leads and it took 300 credits. Can you please let me know what's going on. Here is the link of the table: https://app.clay.com/workspaces/324815/tables/t_g55Nf63bCBjK/views/gv_aTx5UW7wehEv

7 comments

Channeled
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Faheem G.
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Bo (.
Bo (.
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Hey, thanks for reaching out! 😊 I can see that you ran about 92, but I also noticed some enrichments found duplicates, which were automatically deleted. That’s why the count may look off. No worries though—I’ve added the credits back for you this time. Just a heads-up for next time, let’s try to be more careful with duplicates. 😊 Let me know if you need anything else! https://downloads.intercomcdn.com/i/o/1184941114/387851d789844851ea416e89/CleanShot+2024-09-18+at+_53CmQuhcLe%402x.png?expires=1726695900&signature=12b83a969e64cf3cd6e28b12ea4d76f24160ac1df28b9fb0f8f05356df2541af&req=dSEvEsB6nIBeXfMW1HO4zaAphgceH%2FgLLk6Bfe0h1izeEwXO1%2B3TNe4OBYAL%0AJE3m%0A https://downloads.intercomcdn.com/i/o/1184941072/80c37bd42fcdaf9b2bb5e603/CleanShot+2024-09-18+at+_45473HCUNF%402x.png?expires=1726695900&signature=027d764e100384fcbacdfe38d3a52acf521b8cb5b598758a012cc718ea6dbe0b&req=dSEvEsB6nIFYW%2FMW1HO4zeT7WeblYGfJOxfEZQ8f7b6lkt1HD4G05PV948pd%0AFsWY%0A
Faheem G.
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Thank you, Bo! How can I avoid these duplicates?
Bo (.
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To handle the domains as exclusions, you can do the following: 1. Copy the list of domains you want to exclude. 2. Paste it into ChatGPT and ask it to separate them into a comma-separated list. • Example: “Please separate the following domains into a comma-separated list.” 3. Once you have the comma-separated list, add them into the exclusion section where needed. Let me know if you need further help! 😊 https://downloads.intercomcdn.com/i/o/1184965300/c1dd5432e641972d6442261c/CleanShot+2024-09-18+at+_4655BasGsm%402x.png?expires=1726697700&signature=63f5881dd12a858663868d08fa0a89bb9fe8b114f56fbe225b31d22d32962f1d&req=dSEvEsB4mIJfWfMW1HO4zUkOeGvimwbodVDxhOcqj2D0yZeHvoMvbqdlxN7o%0A3gE3%0A
Channeled
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
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Hi Faheem G.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: