CSV Upload to Existing Table Not Showing New Rows – Troubleshooting Tips

Avi M. · 2026-01-19T16:10:02.120Z

Im uploaded a csv sheet to an existed table but I dont see any of the new rows?

CSV Upload to Existing Table Not Showing New Rows – Troubleshooting Tips | Clay

11 comments

· Sorted by Oldest

Clay Support
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When you upload a CSV to an existing table, the new rows might not appear immediately if you didn't complete the import process properly. [1]
Make sure you:
Selected "Add to current table" as your destination
Mapped your CSV columns to the correct Clay table fields
Clicked "Add to table" to finalize the import [2]
If you see empty rows after importing, try clearing your cache and refreshing the page - this can resolve front-end display issues.
The new rows should appear once the import is completed correctly.
Clay Support
APP
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Is that what you were looking for?
Clay Support
APP
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If you still need help with your CSV import issue, I’m here to assist you further. Would you like to provide more details about what you’re trying to resolve or any specific problems you’re encountering?
Avi M.
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i tried it again and still dont see anything
Clay Support
APP
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Let's troubleshoot this step by step. First, try clearing your cache and refreshing the page - this often resolves display issues where rows don't appear even after importing.
Also check these common CSV issues:
Make sure your file doesn't have "created at" or "updated at" columns
Keep it under 72 columns and 50,000 rows
Use a short filename
Try uploading to Google Sheets first, then download as CSV and re-upload
If you're still not seeing the rows after refreshing, can you share your CSV file so I can take a deeper look at what might be causing the issue?
Avi M.
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nope
Clay Support
APP
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I'm sorry to hear that the issue persists. I'll connect you to one of our human agents who can assist you further.
Clay Support
APP
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·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

image.png(93 kB)
Avi M.
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https://app.clay.com/workspaces/915580/workbooks/wb_0t81vbiFDVeACxya6wf/tables/t_0t81vbiofi8XHGbivKX/views/gv_0t81vbi3J6fwR5pEbdm
Bo (.
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Hey,
This is usually one of two things:
1.
A filter is hiding the new rows.
2.
Try clearing filters in the view and check again.
3.
They were added at the bottom of the table.
4.
Scroll to the last rows. I’m seeing 1,772 rows total, so the new ones should be appended there.
Let me know if you have more questions.
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.

Still need help here? Reply back and someone will jump back in.

Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!

Clay Support
APP
·
·
When you upload a CSV to an existing table, the new rows might not appear immediately if you didn't complete the import process properly. [1]
Make sure you:
Selected "Add to current table" as your destination
Mapped your CSV columns to the correct Clay table fields
Clicked "Add to table" to finalize the import [2]
If you see empty rows after importing, try clearing your cache and refreshing the page - this can resolve front-end display issues.
The new rows should appear once the import is completed correctly.
Clay Support
APP
·
·
Is that what you were looking for?
Clay Support
APP
·
·
If you still need help with your CSV import issue, I’m here to assist you further. Would you like to provide more details about what you’re trying to resolve or any specific problems you’re encountering?
Avi M.
·
·
i tried it again and still dont see anything
Clay Support
APP
·
·
Let's troubleshoot this step by step. First, try clearing your cache and refreshing the page - this often resolves display issues where rows don't appear even after importing.
Also check these common CSV issues:
Make sure your file doesn't have "created at" or "updated at" columns
Keep it under 72 columns and 50,000 rows
Use a short filename
Try uploading to Google Sheets first, then download as CSV and re-upload
If you're still not seeing the rows after refreshing, can you share your CSV file so I can take a deeper look at what might be causing the issue?
Avi M.
·
·
nope
Clay Support
APP
·
·
I'm sorry to hear that the issue persists. I'll connect you to one of our human agents who can assist you further.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

image.png(93 kB)
Avi M.
·
·
https://app.clay.com/workspaces/915580/workbooks/wb_0t81vbiFDVeACxya6wf/tables/t_0t81vbiofi8XHGbivKX/views/gv_0t81vbi3J6fwR5pEbdm
Bo (.
·
·
Hey,
This is usually one of two things:
1.
A filter is hiding the new rows.
2.
Try clearing filters in the view and check again.
3.
They were added at the bottom of the table.
4.
Scroll to the last rows. I’m seeing 1,772 rows total, so the new ones should be appended there.
Let me know if you have more questions.
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.

Still need help here? Reply back and someone will jump back in.

Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!