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Billing page is broken and I can't upgrade my account

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Billing page is broken and I can't upgrade my account

  • Avatar of Channeled
    Channeled
    APP
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    Here's how you can upgrade your account: 1. Click on your profile picture in the top-right corner and select Settings 2. Navigate to Plans & billing in the left-hand sidebar 3. Click the Change plan button 4. Select your desired plan and review the details 5. Click Upgrade to confirm your selectionIf you're having trouble accessing the billing page, you can try these steps: ** Refresh your browser page ** Clear your browser cache * Try using a different browserIf you're still unable to access the billing page after trying these troubleshooting steps, please request a human agent to assist you further, as they'll be able to help diagnose and resolve any technical issues you're experiencing. Sources: Workspace administration documentation | Documentation | Clay University Plans and billing | Documentation | Clay University Change Your Plan, Cancel Your Plan, Restart Your Trial

  • Avatar of Channeled
    Channeled
    APP
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    Did that answer your question?

  • Avatar of Samuel H.
    Samuel H.
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    Nope

  • Avatar of Channeled
    Channeled
    APP
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    I apologize for not meeting your expectations. Would you like to rephrase your question or speak with our team?

  • Avatar of Samuel H.
    Samuel H.
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    Team

  • Avatar of Channeled
    Channeled
    APP
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    Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!

  • Avatar of Samuel H.
    Samuel H.
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    Your team needs Sauce.app feels like you have too many tickets here that are unresolved/similar issues

  • Avatar of George D.
    George D.
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    Hey there - can you give us some more details as to whats broken? I just took a look on my end and it looks like the billing page shows all the upgrade options.

  • Avatar of Channeled
    Channeled
    APP
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    Hi Samuel H.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

  • Avatar of Channeled
    Channeled
    APP
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    Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.

  • Avatar of Samuel H.
    Samuel H.
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    Hey George D. - I am offline Fridays, and didn't get your message I will send you over a loom explaining the situation in a private channel (it has sensitive datA)

  • Avatar of George D.
    George D.
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    Sounds good Samuel - will follow up with you there and close things out here.

  • Avatar of Channeled
    Channeled
    APP
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    Hi Samuel H.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

  • Avatar of Channeled
    Channeled
    APP
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    Thank you so much for sharing your feedback Samuel H.!