Billing page is broken and I can't upgrade my account

Billing page is broken and I can't upgrade my account | Clay

14 comments

· Sorted by Oldest

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Here's how you can upgrade your account: 1. Click on your profile picture in the top-right corner and select Settings 2. Navigate to Plans & billing in the left-hand sidebar 3. Click the Change plan button 4. Select your desired plan and review the details 5. Click Upgrade to confirm your selectionIf you're having trouble accessing the billing page, you can try these steps: ** Refresh your browser page ** Clear your browser cache * Try using a different browserIf you're still unable to access the billing page after trying these troubleshooting steps, please request a human agent to assist you further, as they'll be able to help diagnose and resolve any technical issues you're experiencing. Sources: Workspace administration documentation | Documentation | Clay University Plans and billing | Documentation | Clay University Change Your Plan, Cancel Your Plan, Restart Your Trial
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Did that answer your question?
Samuel H.
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Nope
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I apologize for not meeting your expectations. Would you like to rephrase your question or speak with our team?
Samuel H.
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Team
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Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Samuel H.
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Your team needs Sauce.app feels like you have too many tickets here that are unresolved/similar issues
George D.
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Hey there - can you give us some more details as to whats broken? I just took a look on my end and it looks like the billing page shows all the upgrade options.
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Hi Samuel H.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
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Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
Samuel H.
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Hey George D. - I am offline Fridays, and didn't get your message I will send you over a loom explaining the situation in a private channel (it has sensitive datA)
George D.
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Sounds good Samuel - will follow up with you there and close things out here.
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Hi Samuel H.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
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Thank you so much for sharing your feedback Samuel H.!

Channeled
APP
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Here's how you can upgrade your account: 1. Click on your profile picture in the top-right corner and select Settings 2. Navigate to Plans & billing in the left-hand sidebar 3. Click the Change plan button 4. Select your desired plan and review the details 5. Click Upgrade to confirm your selectionIf you're having trouble accessing the billing page, you can try these steps: ** Refresh your browser page ** Clear your browser cache * Try using a different browserIf you're still unable to access the billing page after trying these troubleshooting steps, please request a human agent to assist you further, as they'll be able to help diagnose and resolve any technical issues you're experiencing. Sources: Workspace administration documentation | Documentation | Clay University Plans and billing | Documentation | Clay University Change Your Plan, Cancel Your Plan, Restart Your Trial
Channeled
APP
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Did that answer your question?
Samuel H.
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Nope
Channeled
APP
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I apologize for not meeting your expectations. Would you like to rephrase your question or speak with our team?
Samuel H.
·
·
Team
Channeled
APP
·
·
Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Samuel H.
·
·
Your team needs Sauce.app feels like you have too many tickets here that are unresolved/similar issues
George D.
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·
Hey there - can you give us some more details as to whats broken? I just took a look on my end and it looks like the billing page shows all the upgrade options.
Channeled
APP
·
·
Hi Samuel H.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
APP
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Thanks! We've reopened this thread. You can continue to add more detail directly in this thread.
Samuel H.
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Hey George D. - I am offline Fridays, and didn't get your message I will send you over a loom explaining the situation in a private channel (it has sensitive datA)
George D.
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Sounds good Samuel - will follow up with you there and close things out here.
Channeled
APP
·
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Hi Samuel H.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
APP
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Thank you so much for sharing your feedback Samuel H.!