Issues with Find People Tool Accuracy for Company Domains

AJ C. · 2024-11-13 22:24:09.508221+00

Doesn't seem like the Find People at companies is accurate, unless I'm doing something wrong I did a Find People at these companies from a list of domains. In the new People table, I'm seeing tons and tons of people that work at Deloitte, which has nothing to do with the original domains on the company table. I checked their linkedins as well and these people have no connection to the company domain from the original company table

Issues with Find People Tool Accuracy for Company Domains | Clay

13 comments

· Sorted by Oldest

Bo (.
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Hey Alexander! Thanks for flagging this issue with the Find People results. You're right - getting results from unrelated companies like Deloitte shouldn't happen.The good news is we're currently rolling out a feature that will let you flag incorrect matches directly in the tables, making it easier to improve result accuracy.In the meantime, I would recommend ignoring those records and/or filtering it out/deleting ithttps://downloads.intercomcdn.com/i/o/w28k1kwz/1251048371/336f1540941bd8a35ea948b00e49/CleanShot+2024-11-13+at+_37whBmvc96.gif?expires=1731545100&signature=9fa72fb6d5d988ca38fb66d34a631444ca4074c32b9bd09cd325a72bae553045&req=dSIiF8l6lYJYWPMW1HO4zUjZBwV7PrCS3W%2FpsGT9%2BWHJ7s4pmPbx0GA%2FM1eJ%0AiFRINPax7KrLvi5cfBE%3D%0A
Channeled
APP
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Hi AJ C.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
AJ C.
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Thanks Bo (., and ignoring/filtering it won't work here because it's almost every result on my list of 5000, it's rendering the list un usable. do you have any recommendations in the meantime on other reliable ways to find people? I know I could just put the companies directly into apollo to find people as one solution, any other ideas beyond that?
LuisArturo
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Hey there Alexander thanks for reaching out, jumping in for Bo here, at the moment what you can try to do is run the Find people search again but instead of using the person's company domains as the search input, you can try using the Company LinkedIn Profile URL. we find that this often helps produce some more accurate results.
AJ C.
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ok thx!
AJ C.
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I have also heard from other clay users that "Find people at company" has been not working so well for them recently too, is there anything going on you're aware of with it?
Bo (.
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I haven't heard of any widespread issues with "Find people at company" recently, but I'd love to know more about what you and others are experiencing! The more details we have, the better we can investigate and fix any problems. Could you share what specific issues you're running into? 😊
AJ C.
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just similar to the above - table not giving accurate results
AJ C.
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I just remember the last few times I used "Find people" it didn't really work and I had to go use Apollo
AJ C.
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Few other people telling me the same thing - that when it does work, but it's getting 1/5th the amount of accurate results
AJ C.
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If I come across something specific again soon I'll pass it along!
Bo (.
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Thanks for the feedback about the "Find people" feature! You're right - each provider (like Apollo) has their own strengths, which is exactly why we built Clay to work with multiple data sources. A few quick notes about what might be happening: 1. Our database is growing fast, but sometimes we'll show fewer results if profiles are: - Low on connections - Private - Potentially fake/inactive 2. SalesNav tends to be more generous with their search results (sometimes including folks who don't quite match the criteria) Pro tip: You can help us improve! Just right-click on any data point, select "Leave feedback", and let us know what's wrong. This helps us spot and fix issues faster 😊 Keep the feedback coming - if you notice any specific examples, definitely let me know!
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.

Bo (.
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·
Hey Alexander! Thanks for flagging this issue with the Find People results. You're right - getting results from unrelated companies like Deloitte shouldn't happen.The good news is we're currently rolling out a feature that will let you flag incorrect matches directly in the tables, making it easier to improve result accuracy.In the meantime, I would recommend ignoring those records and/or filtering it out/deleting ithttps://downloads.intercomcdn.com/i/o/w28k1kwz/1251048371/336f1540941bd8a35ea948b00e49/CleanShot+2024-11-13+at+_37whBmvc96.gif?expires=1731545100&signature=9fa72fb6d5d988ca38fb66d34a631444ca4074c32b9bd09cd325a72bae553045&req=dSIiF8l6lYJYWPMW1HO4zUjZBwV7PrCS3W%2FpsGT9%2BWHJ7s4pmPbx0GA%2FM1eJ%0AiFRINPax7KrLvi5cfBE%3D%0A
Channeled
APP
·
·
Hi AJ C.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
AJ C.
·
·
Thanks Bo (., and ignoring/filtering it won't work here because it's almost every result on my list of 5000, it's rendering the list un usable. do you have any recommendations in the meantime on other reliable ways to find people? I know I could just put the companies directly into apollo to find people as one solution, any other ideas beyond that?
LuisArturo
·
·
Hey there Alexander thanks for reaching out, jumping in for Bo here, at the moment what you can try to do is run the Find people search again but instead of using the person's company domains as the search input, you can try using the Company LinkedIn Profile URL. we find that this often helps produce some more accurate results.
AJ C.
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·
ok thx!
AJ C.
·
·
I have also heard from other clay users that "Find people at company" has been not working so well for them recently too, is there anything going on you're aware of with it?
Bo (.
·
·
I haven't heard of any widespread issues with "Find people at company" recently, but I'd love to know more about what you and others are experiencing! The more details we have, the better we can investigate and fix any problems. Could you share what specific issues you're running into? 😊
AJ C.
·
·
just similar to the above - table not giving accurate results
AJ C.
·
·
I just remember the last few times I used "Find people" it didn't really work and I had to go use Apollo
AJ C.
·
·
Few other people telling me the same thing - that when it does work, but it's getting 1/5th the amount of accurate results
AJ C.
·
·
If I come across something specific again soon I'll pass it along!
Bo (.
·
·
Thanks for the feedback about the "Find people" feature! You're right - each provider (like Apollo) has their own strengths, which is exactly why we built Clay to work with multiple data sources. A few quick notes about what might be happening: 1. Our database is growing fast, but sometimes we'll show fewer results if profiles are: - Low on connections - Private - Potentially fake/inactive 2. SalesNav tends to be more generous with their search results (sometimes including folks who don't quite match the criteria) Pro tip: You can help us improve! Just right-click on any data point, select "Leave feedback", and let us know what's wrong. This helps us spot and fix issues faster 😊 Keep the feedback coming - if you notice any specific examples, definitely let me know!
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.