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Trouble populating table from LinkedIn Sales Navigator URL with minimal information and no error message.

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Hi, I'm trying to get people into my table uisng Linkedin Sales Navigator URL, but after waiting 30 mins, my table contains 3 rows that are partially filled and I've got no info about error or anything else

  • Avatar of Matthew Q.
    Matthew Q.
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    Hey hey, are you using any filters that are account specific? Such as the leads must belong to a saved list, be a first connection, be a new lead, etc.?

  • Avatar of Matthew Q.
    Matthew Q.
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    If so, those filters break the search and will not work

  • Avatar of Matthew Q.
    Matthew Q.
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    We don’t use LinkedIn cookies to protect your account, but this means you cannot use any filters specific to your own LinkedIn account

  • Avatar of Wojciech D.
    Wojciech D.
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    I know about it and I was careful not to use anything like that. That's why I generated a search link without any account-specific settings.

  • Avatar of Wojciech D.
    Wojciech D.
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    Here is the search link:

  • Avatar of Wojciech D.
    Wojciech D.
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    Also, Matthew Q., I've got another question – I see that Sales Navigator results are limited to 2500. This is OK for now. But what if in the future I'd like to expand my table with additional results? Can I do it? If so, how can I tell Clay to expand it with a given search without duplicating the records there?

  • Avatar of Wojciech D.
    Wojciech D.
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    anyway, regarding linkedin filkters (the original problem):

  • Avatar of Wojciech D.
    Wojciech D.
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    As you can see, there is no account-related filter

  • Avatar of Matthew Q.
    Matthew Q.
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    Gotcha ok glad you’re already ahead on the link type. Can you try running it one more time (I’ll add some credits for the trouble). I want to see if it’s a potential provider issue

  • Avatar of Matthew Q.
    Matthew Q.
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    And in terms of increasing over 2,500 results - that’s actually the max LinkedIn sales nav will show at any one time so it’s the max we can pull

  • Avatar of Wojciech D.
    Wojciech D.
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    Matthew Q. thanks for fast help! I'm trying to run. it again right now

  • Avatar of Wojciech D.
    Wojciech D.
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    Regarding the limit - I get it, but is there any API to ask for example sales navigator to give you n-th page of the resutls? E.g. my query has 14k resutls. I will load the first 2.5 now. Can I somehow tell to load next 2.5 later? Like "query the page 2nd from the results"?

  • Avatar of Wojciech D.
    Wojciech D.
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    And huh, yeah, it seems like that broken search ate a lot of my credits. Before running it I had almost 200k credits and now I've got

  • Avatar of Wojciech D.
    Wojciech D.
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    Ok, Matthew Q., after running it again I see this:

  • Avatar of Wojciech D.
    Wojciech D.
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    after reloading, the table is still empty

  • Avatar of Wojciech D.
    Wojciech D.
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    (the same table link as previously)

  • Avatar of Wojciech D.
    Wojciech D.
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    Matthew Q. ping 🙂

  • Avatar of Wojciech D.
    Wojciech D.
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    Matthew Q. Arturo O. Anjali D. Keethu R. could I ask for help here? I am a paying customer, I purchased 200k tokens, and I can't use your app 😞

  • Avatar of Arturo O.
    Arturo O.
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    Testing it out

  • Avatar of Arturo O.
    Arturo O.
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    Checking with the engineering team for more insights, sorry for the trouble. I'll refund any of those credits used but that didn't get records

  • Avatar of Eric E.
    Eric E.
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    Hey Wojciech D. did you delete these old searches? I can’t seem to find them in your workspace? I’m currently looking for the table that had the broken search

  • Avatar of Eric E.
    Eric E.
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    With regard to exanding the 2.5k records, that’s actually a Sales Nav limitation, not a Clay limitation. Although Sales Nav will tell you that there are 14k people in that search, Sales Nav will only return 2.5k of them. Your best bet would probably be to split the searches across a few different criteria

  • Avatar of Wojciech D.
    Wojciech D.
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    Arturo O. Eric E. thanks a lot for the replies! Eric E., Yes, after the first try, there were 3 empty rows. Matthew asked me to try again, so I deleted these 3 rows, tried again, and no other rows were created since then, nor I modified this table in any way.

  • Avatar of Clay Team
    Clay Team
    APP
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    Thanks for checking, Eric. The source column was moved somewhere around the middle of the table, that's where I got the URL from, it's still called Find People... It's actually all the way at the end

  • Avatar of Eric E.
    Eric E.
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    Hey Wojciech D. Arturo O. — I was able to fix this properly — so you should be all set now!

  • Avatar of Clay Team
    Clay Team
    APP
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    Let us know how it goes, Wojciech D., if you see any other issues comes up!

  • Avatar of Wojciech D.
    Wojciech D.
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    Arturo O. Eric E. great, it works well! Thank you a lot! I've got one additional question - we had a paid plan, but I quit it, as we needed a little bit more time to set up and we did not use our tokens yet. I will be using them now, but on a free plan, the integration with pipedrive is disabled. Do I need to upgrade now, or would you be able to give me back the possibility to integrate with Pipedrive fro the next 3 weeks ? 🙂

  • Avatar of Clay Team
    Clay Team
    APP
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    Thanks for the follow-up! I can help you get that added for those 3 weeks as you get set up, and once the time comes to start enriching a lot more records then you'll be able to go back to the plan :)

  • Avatar of Clay Team
    Clay Team
    APP
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    Should be able to use them now. You can refresh your page just in case!

  • Avatar of Wojciech D.
    Wojciech D.
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    Arturo O. you're the best, really ❤️