Need Help with Apollo API Setup for Candidate Emails

Brayan · 2025-03-31T19:40:44.171897+00:00

Hi Clay team im trying to setup the Apollo API to get the personal emails from the candidates im trying to reach on the Clay table but its giving me an error , am I doing something wrong?

To resolve the Apollo API error, first check if your API key is valid and has the necessary permissions. If you're seeing "[email_not_unlocked@domain.com](mailto:email%5Fnot%5Funlocked@domain.com)", follow these steps: 1. Use Apollo's "Find People at Company By Job Title" to identify candidates. 2. Use our "write each item to new row in other table" function to extract results. 3. In the new table, use "Enrich Person From Apollo", mapping all necessary columns except email. 4. Run the enrichment to get the saved contact's email address. If you're still encountering issues: ** Refresh your browser (Cmd/Ctrl + Shift + R) ** Try running only affected rows using the error retry option * Verify your API key is copied correctly and has proper access permissions If you need further assistance, please request to talk to a person.

Sources: Apollo.io integration overview | Documentation | Clay University [FAQ: Why am I seeing email_not_unlocked@domain.com in Apollo?](https://docs.clay.com/en/articles/9757360-faq-why-am-i-seeing-email%5Fnot%5Funlocked-domain-com-in-apollo)

3 comments