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Troubleshooting Claygent for School Lookup Issues

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Hi there, I am trying to run Claygent to look for the school my prospect has attended and used the template readuly available but it's been running for almost 10 mins now and it doesn't give any results.

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Troubleshooting Claygent for School Lookup Issues | Clay

6 comments

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Channeled
APP
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💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Adnan thegtm.company
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Hey Doith Diaz Can you share a screenshot of the prompt? Looks like the Claygent column hasnt been triggered.
Doith Diaz
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Got it but I have another concern.
Adnan thegtm.company
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Fire away Doith Diaz
Bo (Clay)
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Hey Doith, thanks for reaching out! 😊 If you have any other concerns or are still facing issues, feel free to share them. Also, if you’re comfortable, please send us the table URL so we can take a closer look and help resolve this for you. Looking forward to assisting you further! 👍
Channeled
APP
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Hi Doith Diaz! This thread was recently closed by our Support team. If you have a moment, please share your feedback: