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Error Updating Existing Table in Clay - Support Needed

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Hey support, for. some reason when I do find people search at a company & add source to the exisitng table, it just says failed to update existing table, please contact clay support this is the link to the clay table: https://app.clay.com/workspaces/268174/tables/t_8EXDSwg7DvUz/views/gv_6j5h5Jm5zC3p

Error Updating Existing Table in Clay - Support Needed | Clay

6 comments

· Sorted by Oldest

Channeled
APP
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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Bo (Clay)
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Hey Ankit, Thanks for reaching out! I tried it in this table and was able to add values without any issues. Could you try again? Also, it would be super helpful if you could record a Loom video of all the steps you’re taking so we can better understand what’s going on. Here’s the link to the table: https://app.clay.com/workspaces/268174/tables/t_8EXDSwg7DvUz/views/gv_6j5h5Jm5zC3p Thanks! 😊
Ankit Singh
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Hey Bo, here is the loom: https://www.loom.com/share/19122e67405d475491fd0dcbeee84eab?sid=8c1363a1-f72f-41a6-8ae9-265d45e0b594
Ankit Singh
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Will be an immense help if you could solve this
Bo (Clay)
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It looks like we've got a bug on our hands - I've escalated this over to our engineering team and we'll let you know as soon as we know more!
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.