There could be several reasons for issues when running Claygent. Here are some common causes and solutions:
1. Processing delays: Ensure your search queries are specific and well-defined. Break large data requests into smaller batches.
2. API access: Verify you have the appropriate OpenAI API access level with sufficient token per minute (TPM) rates.
3. Persistent error messages: Try clearing your browser cache and refreshing the view.
If these steps don't resolve the issue, please share more details about the specific error you're encountering. If you need further assistance, you can request human support by clicking on "Talk to a person" in this chat.
Looks like you're still looking for help. We're currently outside of our standard office hours (9 AM to 9 PM EST, Monday through Friday), so it may take a little longer for us to respond.
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
Hey there, thanks for reaching out! ☺️ Maybe I missed something but I don't see any issues on the screenshot I shared. Do you mind sending the link (url) to the table so we can take a look?
Hey Seth, thanks for reaching out! Following up on the Clay Table Link, curious are you using your own API keys here? If so, this error may be related to your OpenAI key. When you have a chance send over the URL to the table so we can take a closer look. :)
Hey there jumping in for Owen, to confirm the issue here is that the integration is not detecting the account being used, simply opening up the integration setup menu and ensuring there is a value in the Open AI account section will fix this.
.png){kind=logo}
