We strive for 99.9% uptime, but occasional outages can occur.
Try these troubleshooting steps:
Hard refresh your browser:
- Mac: Chrome/Firefox: Cmd + Shift + R, Safari: Cmd + Option + R
- PC: Chrome/Firefox/Edge: Ctrl + F5
If getting "session expired" errors:
1. Log out completely
2. Hard refresh browser
3. Log back in
4. Try incognito mode if issues persist
For persistent errors: Clear your browser cache and refresh
If these steps don't resolve the issue and you need further help, request human assistance by clicking "Talk to a person."
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