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Fix Needed: Apply Template Button Unresponsive for AI Enrichment | Clay

Fix Needed: Apply Template Button Unresponsive for AI Enrichment

·Dec 27, 2025 05:40 PM·

The "Apply template" button has been unresponsive for almost a year now. Would be great if you can fix! For context, I'm walking about AI enrichment templates.

5 comments

· Sorted by Oldest

Bo (.
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Hey,
Can you record a short video showing what’s happening when you click Apply template? That’ll help us see exactly where it’s getting stuck and whether it’s specific to AI enrichment templates or the button itself.
Once we can see the behavior, we can dig in properly.
Let me know if you have more questions.
Penn F.
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the button is literally just unresponsive.
Bo (.
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I was asking for a video because I’m not seeing this issue on our side. When I test it, applying AI enrichment templates works as expected.
The flow is:
Templates > Browse Templates > select the template > apply it to the table.
If the button stays unresponsive for you after following those steps, it’s likely something specific to the environment or the table you’re working in. A short screen recording of the click would help us see what’s different and dig into it properly.
Let me know if you have more questions.
Clay Support
APP
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Hey there - just wanted to check in here to see if you needed anything else. Feel free to reply here if you do and someone will jump in to help out
Clay Support
APP
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We haven't heard back from you in a bit, so we're going to close things out here.

If you need anything else, feel free to reply back here and someone will jump in to help out!