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Troubleshooting Input Limit Error on People Search Feature

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hi support, i’m getting this error input limit. This is on a people search, please advise.

  • Avatar of Channeled
    Channeled
    APP
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    👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!

  • Avatar of Daniela D.
    Daniela D.
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    Hey! Thanks for reaching out. Sorry about this. Can you share your people search table url (link in browser tab)? We'll check the error.

  • Avatar of Schuyler G.
    Schuyler G.
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    thank you

  • Avatar of Schuyler G.
    Schuyler G.
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    also, how ofthen does the people search database update?

  • Avatar of Arturo O.
    Arturo O.
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    Thanks for the link, Schuyler! It looks like we've got a bug on our hands - I've escalated this over to our engineering team and we'll let you know as soon as we know more! About the people data, our providers have an average update cycle of ~30 days, some providers a bit less. The data should be fresh based on that, unless it's scraped live via other methods of course. Hope that helps, we'll keep you updated on the bug :)

  • Avatar of Schuyler G.
    Schuyler G.
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    that doesn’t appear to be whats happening regarding the data updates Arturo O.

  • Avatar of Schuyler G.
    Schuyler G.
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    having multiple instances of job changes since april 2024 and no update in clay

  • Avatar of Arturo O.
    Arturo O.
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    Cool, happy to look into the example. Could you share one of the tables where that's the case? Also, are those profiles setup with the Job Changer signals? One of things we could be encountering, since some of the data they collect comes from LinkedIn, if the profiles were made private (meaning you must be logged into the site to see it) then they may not be able to update some for that reason, because they don't use cookies or active sessions to pull data. However, we can check on a case by case basis to see if there are other reasons. Thanks!

  • Avatar of Schuyler G.
    Schuyler G.
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    not a job changer table

  • Avatar of Schuyler G.
    Schuyler G.
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    im pretty sure you could just do any people search and see the same

  • Avatar of Schuyler G.
    Schuyler G.
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    its not isolated to that one table or my tables for that matter most likely

  • Avatar of Schuyler G.
    Schuyler G.
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    im still getting this error when trying to edit source

  • Avatar of Schuyler G.
    Schuyler G.
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    sorry i cant be more helpful. im drowning in data right now and dont have speicif table in front o me

  • Avatar of Schuyler G.
    Schuyler G.
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    this ones pretty bad

  • Avatar of Schuyler G.
    Schuyler G.
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    not updated since oct 2023

  • Avatar of Schuyler G.
    Schuyler G.
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  • Avatar of Daniela D.
    Daniela D.
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    Hey Schuyler! Apologies for the delay. The team is currently working on a fix for the issue with editing sources. We'll let you know as soon as it's resolved. Do you have a table that has that example LinkedIn url you shared and any other examples? We'll look into this as well.

  • Avatar of Daniela D.
    Daniela D.
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    Hey Schuyler, Circling back here. The team is still looking into the issue with "edit source" error and will get back as soon we have an update. Do you have a table with example profiles that are not updated? The example you shared shows the contact's current job title on LinkedIn (see screenshot below). https://downloads.intercomcdn.com/i/o/1186476165/382b9a49e3ef22df0e1cf54e/CleanShot+2024-09-20+at+00_02_40%402x.png?expires=1726788600&signature=33501d873a32f4114153b7b98eada7c1d96f31bfdf41350727c683d9d1bdf0de&req=dSEvEM15m4BZXPMW1HO4zbjDvfn7xeZ99fwOjUAnEm0N28TRJokQTOiy3B3q%0AIFRl%0A

  • Avatar of Bo (.
    Bo (.
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    Hey there, We’re closing this issue as the source editing feature has been disabled for finding people, companies, and jobs until we're good to roll it back on again. Let us know if you have any further questions or need assistance with anything else! 😊 Thanks!

  • Avatar of Channeled
    Channeled
    APP
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    Hi Schuyler G.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: