Troubleshooting Input Limit Error on People Search Feature

Schuyler G. · 2024-09-10 16:43:36.511739+00

hi support, i’m getting this error input limit. This is on a people search, please advise.

Troubleshooting Input Limit Error on People Search Feature | Clay

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👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!
Daniela D.
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Hey! Thanks for reaching out. Sorry about this. Can you share your people search table url (link in browser tab)? We'll check the error.
Schuyler G.
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https://app.clay.com/workspaces/285280/tables/t_cTA9kXG4MGJt/views/gv_cTondGqq2adE
Schuyler G.
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thank you
Schuyler G.
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also, how ofthen does the people search database update?
Arturo O.
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Thanks for the link, Schuyler! It looks like we've got a bug on our hands - I've escalated this over to our engineering team and we'll let you know as soon as we know more! About the people data, our providers have an average update cycle of ~30 days, some providers a bit less. The data should be fresh based on that, unless it's scraped live via other methods of course. Hope that helps, we'll keep you updated on the bug :)
Schuyler G.
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that doesn’t appear to be whats happening regarding the data updates Arturo O.
Schuyler G.
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having multiple instances of job changes since april 2024 and no update in clay
Arturo O.
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Cool, happy to look into the example. Could you share one of the tables where that's the case? Also, are those profiles setup with the Job Changer signals? One of things we could be encountering, since some of the data they collect comes from LinkedIn, if the profiles were made private (meaning you must be logged into the site to see it) then they may not be able to update some for that reason, because they don't use cookies or active sessions to pull data. However, we can check on a case by case basis to see if there are other reasons. Thanks!
Schuyler G.
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not a job changer table
Schuyler G.
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im pretty sure you could just do any people search and see the same
Schuyler G.
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its not isolated to that one table or my tables for that matter most likely
Schuyler G.
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im still getting this error when trying to edit source
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Schuyler G.
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sorry i cant be more helpful. im drowning in data right now and dont have speicif table in front o me
Schuyler G.
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https://www.linkedin.com/in/brandon-delano/ here you go
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