Troubleshooting Search Issues for Company Listings on LinkedIn

Flora Clarke · 2024-11-26 14:51:55.689742+00

Hi! When I run a search to find people from a list of companies in the table, I'm often finding that I'm not getting as many results as I should (e.g. when I search for people with 'HR' in their job title, it's only showing 1 result for a list of 10 companies but when I look manually on LinkedIn, I am finding more than 1 person for even 1 company so should be seeing at least 1 result for a list of 10 companies). Please can someone help me work out what I might be doing wrong?

Troubleshooting Search Issues for Company Listings on LinkedIn | Clay

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There are two main reasons you might be seeing fewer results than expected: 1. Our data providers don't use your active LinkedIn session or cookies when retrieving data, which means they can only access publicly visible information. When you search manually on LinkedIn, you're seeing data that's only visible to logged-in users. 2. The search functionality doesn't support semantic search, meaning variations of job titles are treated as completely different titles. For example, "HR Manager," "Human Resources Manager," and "HR Lead" are all considered different titles. To get more comprehensive results, make sure to include all possible variations of HR titles in your search.To improve your results, try including multiple variations of HR-related job titles in your search, such as: ** HR ** Human Resources ** People Operations ** People Ops ** Talent ** HRBP * HR Business Partner Source: Find People [Clay 101] - Clay University
Jacob Tuwiner (Clay to HubSpot Integration as a Service)
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Flora Clarke do you have the "exact title match" condition toggled on?
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To check if exact keyword matching is enabled, you'll need to look in the Job Title section of your search parameters. By default, the system treats similar titles as the same (for example, "SWE" and "Software Engineer" are treated as equivalent). If you have "Exact keyword match" enabled, then the search will only return exact matches. Source: Find People Overview - Clay University
Flora Clarke
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No I don't! I've been searching more generally e.g. 'HR', 'People'
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While you're using general terms like 'HR' and 'People', getting more comprehensive results requires being hyper-specific with your search terms. Here's why and how to improve your results: 1. Being as specific as possible in your search will yield much better results. Instead of broad terms, try including multiple variations like: • HR Manager • Human Resources Director • People Operations Manager • HRBP • HR Business Partner • Talent ManagerThe good news is that our recent improvements mean the system now automatically includes similar job titles. For example, when you search for "software engineer" it will include variations like "SWE" and "software developer". This feature should help you get more comprehensive results without manually listing every variation. Sources: Find People [Clay 101] - Clay University Find AI, Improved People Search, JSON Inputs, Weighted Round Robin, New Integrations, and more!
Jacob Tuwiner (Clay to HubSpot Integration as a Service)
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Hmm, that's tough
Jacob Tuwiner (Clay to HubSpot Integration as a Service)
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sometimes Clay's find contact search is a bit wonky
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Since Clay doesn't have semantic search capabilities yet, you'll need to be more comprehensive with your search terms to get better results. Here are some tips to improve your search: 1. Include various permutations of job titles instead of using broad terms 2. Start with a broader search and then use filters to narrow down results 3. Use our waterfall enrichment feature, which automatically searches across multiple data providers to maximize your chances of finding contactsFor example, instead of just searching for "HR," try including variations like: • HR Manager• Human Resources Director• People Operations Manager• HRBP• HR Business Partner Sources: Find Jobs Source + Enrichment [Clay 101] - Clay University DropContact - Clay University Email Finder • Find verified emails across all data providers | Clay
Flora Clarke
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Would be great to know if anyone has any workarounds / Clay support has any advice?
Jacob Tuwiner (Clay to HubSpot Integration as a Service)
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Flora Clarke do you have any other data tool subscriptions? You can import qualified account list into Apollo for example or LinkedIn sales nav and find people at those companies with matching job title keywords
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Here are some effective workarounds to improve your people search results: 1. Use our new auto-query feature for job titles - when you search for a role like "software engineer," we'll automatically include variations like "SWE" and "software developer" without you having to list them all. 2. Follow these search optimization tips: • Start broad and then use filters to narrow results • Remove any overly restrictive limits • Preview initial results and adjust accordingly • If job titles seem off, add terms to negative exclusion criteria • If your list is too small, try expanding headcount ranges or removing narrow filters 3. Since we don't have semantic search yet, be comprehensive with your search terms: • Include various permutations of job titles • Start broad then narrow down using filters • Regularly iterate and refine your search parameters if you're not getting the expected resultsIf you need further assistance or have more specific questions, please don't hesitate to ask. You can also request human assistance by clicking on "Talk to a person" if you need more in-depth support. Sources: Find Companies [Clay 101] - Clay University Find Jobs Source + Enrichment [Clay 101] - Clay University Find AI, Improved People Search, JSON Inputs, Weighted Round Robin, New Integrations, and more!
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Yes! We integrate with Apollo.io to help you find people at specific companies based on job titles. You can use Apollo.io within Clay by: 1. Providing a list of job titles you want to search for (comma-separated) 2. Specifying company domains to search within 3. Optionally adding location filters 4. Setting a limit for the number of results (up to 10 people)We also integrate with Datagma, where you can: • Search by company name or website• Specify up to six job titles• Retrieve up to 10 employee profiles• Filter by countryBoth integrations work seamlessly within Clay's workflow to enhance your people search capabilities. Sources: Find People at Company By Job Title with Apollo.io Apollo.io - Clay University Datagma - Clay University
Flora Clarke
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Jacob Tuwiner (Clay to HubSpot Integration as a Service) I’m looking for a solution to ensure Clay functions as expected, as this is what my company is investing in, and we’d like the platform to deliver the intended functionality directly. Ideally I'd like to find a solution on Clay as opposed to having to utilise another platform. Do you know if there's a way I can speak to a Clay representative directly?
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Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Jacob Tuwiner (Clay to HubSpot Integration as a Service)
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Flora Clarke yeah, I'm a Clay expert, but don't work for Clay directly... I may be able to help you out myself if you want, or you can wait here for a Clay rep to chime in.

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