Issue with Importing Sales Navigator List into Clay: Missing Rows

Alejandro R. · 2025-12-12T20:28:23.658Z

hello, i imported a list from sales nav, and it had ~1400 total rows. When i imported it into Clay, it only shoed me about ~900 of the total results. Trying to figure out why this happened / how I can get the other 500 in

Issue with Importing Sales Navigator List into Clay: Missing Rows | Clay

11 comments

· Sorted by Oldest

Clay Support
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This happens because Sales Navigator limits views to 2.5k leads or 100 pages, which affects our data partners too. Also, if you had any search filters with limits (like max people per company), the final import reflects those restrictions even if the preview showed more results.
To get the missing 500 leads, split your Sales Nav list using headcount numbers, seniority levels, or location. Add the separate Sales Nav links to a spreadsheet and import them individually to your Clay table.
Clay Support
APP
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Is that what you were looking for?
Alejandro R.
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it was 57 pages, so considerably under the limit.
Clay Support
APP
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Since you're under the page limit, check if you had any search filters with limits applied - like max people per company. The final import reflects these restrictions even if the preview showed more results.
Review your Sales Nav search filters and remove any per-company limits, then try importing again.
Clay Support
APP
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Did that answer your question?
Alejandro R.
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i did not have any of those filters applied
Clay Support
APP
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Thanks for letting me know. I’m connecting you to a human agent who can help investigate this further.
Clay Support
APP
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Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Alejandro R.
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https://app.clay.com/workspaces/257436/workbooks/wb_0t74f9jdZjitwFZmaR5/tables/t_0t762asaSodN36BWmsN/views/gv_0t762asMci66QwYWUbp
Natalie H.
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Hi Alejandro, thanks for reaching out! I noticed that the table has 1,736 rows now. Are you still looking for help?
Clay Support
APP
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We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!

Clay Support
APP
·
·
This happens because Sales Navigator limits views to 2.5k leads or 100 pages, which affects our data partners too. Also, if you had any search filters with limits (like max people per company), the final import reflects those restrictions even if the preview showed more results.
To get the missing 500 leads, split your Sales Nav list using headcount numbers, seniority levels, or location. Add the separate Sales Nav links to a spreadsheet and import them individually to your Clay table.
Clay Support
APP
·
·
Is that what you were looking for?
Alejandro R.
·
·
it was 57 pages, so considerably under the limit.
Clay Support
APP
·
·
Since you're under the page limit, check if you had any search filters with limits applied - like max people per company. The final import reflects these restrictions even if the preview showed more results.
Review your Sales Nav search filters and remove any per-company limits, then try importing again.
Clay Support
APP
·
·
Did that answer your question?
Alejandro R.
·
·
i did not have any of those filters applied
Clay Support
APP
·
·
Thanks for letting me know. I’m connecting you to a human agent who can help investigate this further.
Clay Support
APP
·
·
Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
Alejandro R.
·
·
https://app.clay.com/workspaces/257436/workbooks/wb_0t74f9jdZjitwFZmaR5/tables/t_0t762asaSodN36BWmsN/views/gv_0t762asMci66QwYWUbp
Natalie H.
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·
Hi Alejandro, thanks for reaching out! I noticed that the table has 1,736 rows now. Are you still looking for help?
Clay Support
APP
·
·
We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!