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Request to Restore Lost Data in Clay Table

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I have just logged on again to Clay after the earlier issues....I have a lost all the data in a table. Can you have a look please and maybe restore to an earlier version. https://app.clay.com/workspaces/354163/tables/t_ioJ57xnhHboE/views/gv_pcghCsi4gBJD

Request to Restore Lost Data in Clay Table | Clay

8 comments

· Sorted by Oldest

Daniela Debebs (Clay)
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Hey Neil! Really sorry about this. Could you confirm how many rows you had in this table before the platform's downtime? Was the list imported via csv?
Neil Maclean
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I won't be able to confirm exactly but it was around 1000
Neil Maclean
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Last action I think was a Zero bounce verification and yes it was a csv
Daniela Debebs (Clay)
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Thanks for the reply. Really sorry about this. The engineering team has been monitoring this and confirmed the issue is mitigated. Also going to add credits to your workspace for the trouble. This is to help with any runs that were done with the native API keys and your own API keys. Totally understand that this is not the most convenient workaround🙏🏽. Let me know if you still run into issues after re-importing your CSV.
Neil Maclean
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Thanks
Daniela Debebs (Clay)
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Hey Neil! Happy to report that the team has restored those records back to your table. Also went ahead to add credits to your account. Truly sorry for the inconvenience. Let us know if you have any questions!
Neil Maclean
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Fantastic thanks, I'll take a look
Channeled
APP
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Hi Neil Maclean! This thread was recently closed by our Support team. If you have a moment, please share your feedback: