Request to Restore Lost Data in Clay Table

I have just logged on again to Clay after the earlier issues....I have a lost all the data in a table. Can you have a look please and maybe restore to an earlier version. https://app.clay.com/workspaces/354163/tables/t_ioJ57xnhHboE/views/gv_pcghCsi4gBJD

10 comments

Daniela D.
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Hey Neil! Really sorry about this. Could you confirm how many rows you had in this table before the platform's downtime? Was the list imported via csv?
Neil M.
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I won't be able to confirm exactly but it was around 1000
Neil M.
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Last action I think was a Zero bounce verification and yes it was a csv
Daniela D.
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Thanks for the reply. Really sorry about this. The engineering team has been monitoring this and confirmed the issue is mitigated. Also going to add credits to your workspace for the trouble. This is to help with any runs that were done with the native API keys and your own API keys. Totally understand that this is not the most convenient workaround🙏🏽. Let me know if you still run into issues after re-importing your CSV.
Neil M.
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Thanks
Daniela D.
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Hey Neil! Happy to report that the team has restored those records back to your table. Also went ahead to add credits to your account. Truly sorry for the inconvenience. Let us know if you have any questions!
Neil M.
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Fantastic thanks, I'll take a look
Channeled
APP
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Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
Channeled
APP
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We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!
Channeled
APP
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Hi Neil M.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: