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02 Support

Request for More Credits and Flexible Purchasing Options

Avatar of Andreas G.Andreas G.
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Get guys, I need to urgently buy more credits, we are on your highest tier 2k a month and we either need an enterprise plan or the ability to buy adhoc credits sometimes without the 50% cost increase.

9 comments

  • Avatar of Channeled
    Channeled
    APP
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    For immediate credit needs, you can purchase credit top-ups through your Workspace Settings > Plans and Billing > Purchase Credits.Since you're looking for a more tailored solution, our Enterprise Plan might be a better fit as it offers customizable credit amounts to match your organization's needs. The Enterprise Plan also includes additional benefits like:** Credit usage reporting analytics ** Unlimited rows with Passthrough Tables ** Dedicated Slack support ** Snowflake integration * Up to 40 column actions per tableTo explore Enterprise options, please fill out the form at: https://clayhq.typeform.com/clay-plus and our team will be in touch shortly to discuss custom pricing and credit packages for your needs. Sources: Running Out of Credits Workspace administration documentation | Documentation | Clay University Free vs. Starter vs. Explorer vs. Pro vs. Enterprise Plans

  • Avatar of Andreas G.
    Andreas G.
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    I need a human

  • Avatar of Channeled
    Channeled
    APP
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    Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!

  • Avatar of Tanvi R.
    Tanvi R.
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    Hi Andreas, thanks for reaching out! Which workspace is your Pro plan under? I'm not seeing it under your current email

  • Avatar of Bo (.
    Bo (.
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    Hey, thanks for reaching out - It seems like it was fixed by Arturo, right?

  • Avatar of Channeled
    Channeled
    APP
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    Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.

  • Avatar of Channeled
    Channeled
    APP
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    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!

  • Avatar of Channeled
    Channeled
    APP
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    Hi Andreas G.! This thread was recently closed by our Support team. If you have a moment, please share your feedback: