And a good distinction for you to know is that CS used Zendesk and Sales uses Pipedrive. So I just need the information from Zendesk to be send to Clay for enrichment - win #1. If we can then pipe that information to Pipedrive, then that's win #2.
In Zendesk we just get name, email and company. But I need to know how many employees, industry, revenue, etc. So that sales can grab the larger leads./