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Can I Buy Additional Credits Mid-Cycle?

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I just upgraded mid-cycle in order to increase my #of credits, but it charged me the full amount. Kinda seems a bit off. I think I’m the zillionth person to ask if I can just buy additional credits in the middle of a cycle

  • Avatar of Clay Team
    Clay Team
    APP
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    Hey Nick, thanks for reaching out, sorry for the delay!

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    Clay Team
    APP
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    Yep, our current plan system is primarily based on the amount of credits you receive per tier/bucket. This is why we don't pro-rate charges but the team will be discussing and coming up with alternatives in coming updates since it has been brought up a few times as you mentioned :)Hopefully soon enough!

  • Avatar of Nick Z.
    Nick Z.
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    Thanks - yeah. It just kinda sucks because I paid $399 and will end up having been totally served by the $699 plan, but I’ll end up spending $1K.

  • Avatar of Nick Z.
    Nick Z.
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    a consumption model seems like a no brainer for you guys

  • Avatar of Clay Team
    Clay Team
    APP
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    Totally makes sense and appreciate the feedback. We're actively working on our pricing!