Can I Buy Additional Credits Mid-Cycle?

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I just upgraded mid-cycle in order to increase my #of credits, but it charged me the full amount. Kinda seems a bit off. I think I’m the zillionth person to ask if I can just buy additional credits in the middle of a cycle

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5 comments

· Sorted by Oldest

Clay Team
APP
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Hey Nick, thanks for reaching out, sorry for the delay!
Clay Team
APP
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Yep, our current plan system is primarily based on the amount of credits you receive per tier/bucket. This is why we don't pro-rate charges but the team will be discussing and coming up with alternatives in coming updates since it has been brought up a few times as you mentioned :)Hopefully soon enough!
Nick Z.
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Thanks - yeah. It just kinda sucks because I paid $399 and will end up having been totally served by the $699 plan, but I’ll end up spending $1K.
Nick Z.
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a consumption model seems like a no brainer for you guys
Clay Team
APP
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Totally makes sense and appreciate the feedback. We're actively working on our pricing!
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Clay Team
APP
·
·
Hey Nick, thanks for reaching out, sorry for the delay!
Clay Team
APP
·
·
Yep, our current plan system is primarily based on the amount of credits you receive per tier/bucket. This is why we don't pro-rate charges but the team will be discussing and coming up with alternatives in coming updates since it has been brought up a few times as you mentioned :)Hopefully soon enough!
Nick Z.
·
·
Thanks - yeah. It just kinda sucks because I paid $399 and will end up having been totally served by the $699 plan, but I’ll end up spending $1K.
Nick Z.
·
·
a consumption model seems like a no brainer for you guys
Clay Team
APP
·
·
Totally makes sense and appreciate the feedback. We're actively working on our pricing!
✅1