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Resetting Your Trial Credits: How to Start Over After Using Them Up

Avatar of Stephanie R.Stephanie R.
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I just signed up for the free trial and accidentally burned through all my credits when testing my first list. oops. Is there a way to reset the credits so I can try again?

6 comments

  • Avatar of Channeled
    Channeled
    APP
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    Yes! If you've accidentally used up your trial credits, we offer a one-time self-serve trial extension. To get another 2 weeks and fresh credits, make sure you're logged into Clay and visit https://app.clay.com/extend-my-trial/ (you may need to refresh your page after extending).For future reference, when importing your first list, it's recommended not to auto-add enrichments as this can quickly consume your credits. Wait until you're more familiar with Clay before using out-of-the-box recipes.The free trial includes access to our Pro Plan features and comes with 1,000 credits to test our functionalities. Sources: Free Trial Find Companies [Clay 101] - Clay University

  • Avatar of Channeled
    Channeled
    APP
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    Hi Stephanie R.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

  • Avatar of Channeled
    Channeled
    APP
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    Thank you so much for sharing your feedback Stephanie R.!

  • Avatar of Bo (.
    Bo (.
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    Absolutely Stephanie - Happy to provide a one-time extension to your free trial. Make sure you're currently logged into Clay and then go ahead and click this link - it'll give you another 2 weeks to play around. https://app.clay.com/extend-my-trial/ Here are some guides that can help: How to manage stale data Tips for saving credits Credits 101

  • Avatar of Channeled
    Channeled
    APP
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    Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.

  • Avatar of Channeled
    Channeled
    APP
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    We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!