If your Claygent is stuck in "Queued" status and then crashes with an error, try performing a hard refresh:
Windows: Ctrl + Shift + R
Mac: Cmd + Shift + R
If you're still seeing persistent error messages, clear your browser cache and refresh the view.
For processing delays, ensure your search queries are specific and well-defined, break large data requests into smaller batches, and check your network connection stability.
Prateek - Sorry for this, it looks like we've got a bug on our hands. I've escalated this to our engineering team to help look into it. We'll follow up here as soon as we know more!
Hi, just sharing a quick update. We've been monitoring for a while, and seeing better results with column runs. We've closed the incident posted on https://status.clay.com/, as you may have seen if you're subscribed there. Thanks for your patience with us as we worked through it. Please let us know if you still have trouble.
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