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Need Help Resolving Data Issues with API Calls in Clay
Hi team, getting a successful API call in Postman but using the same details in Clay gives me a 200 code but there is no actual data visible in the cell. Who could help?
Hi team, getting a successful API call in Postman but using the same details in Clay gives me a 200 code but there is no actual data visible in the cell. Who could help?
There could be a few reasons for this issue. It's likely related to how the API response is being parsed or how the data is being formatted in the request. Here are some steps to troubleshoot: 1. Check your Body section for common errors: • Ensure keys are surrounded by double quotes • Check for correct punctuation and syntax • Look for hidden characters 2. Verify the "Field Paths to Return" setting: • If used, ensure it's correctly specifying the data you need 3. Review your JSON formatting: • Strings should be in quotes, numbers and booleans shouldn't • For dynamic variables, follow JSON rules (e.g., quotes for strings) To help troubleshoot further, could you please copy and paste your JSON into the chat? This will allow us to identify any specific formatting issues.
Not using the body section so that should not give any errors
This issue could be related to how Clay is parsing the API response. To troubleshoot: 1. Check the "Field Paths to Return" setting in your HTTP API integration. If it's set, ensure it correctly specifies the data you need. 2. Inspect the cell details to see if any data is actually present: • Open your table • Click on the cell you want to view 3. Review your JSON formatting, especially for dynamic variables. To help further, could you please copy and paste your JSON into the chat? This will allow us to identify any specific formatting issues.
Whats the kind of output you getting? is it json, html or a file?
What endpoint are you hitting?
By default, Clay expects and processes JSON responses from API calls. However, the exact output depends on the specific API you're using and how it's configured. To troubleshoot further, we'd need to see the JSON response you're receiving. Could you please copy and paste the JSON into the chat? This will help us identify any specific formatting issues or unexpected response types.
File
If your API call returns a 200 code but no visible data in the cell, and the output is a file, try these steps: 1. Check the "Field Paths to Return" setting in your HTTP API integration. Ensure it's correctly set to capture the file data. 2. If the file isn't displaying, you may need to export it. Go to Actions > Export > Download CSV to retrieve your data. 3. Review your API configuration, especially the endpoint and headers, to ensure they're set up correctly for file retrieval. To help troubleshoot further, could you please share your API configuration JSON? This will allow us to identify any specific issues with your setup. If you need more assistance, please request to talk to a person in this chat.
Clay can not handle files, you have to upload the file to a third party server and fetch it back the url in clay
To resolve the issue with the Preqin API endpoint, try these steps: 1. Check the "Field Paths to Return" setting in your HTTP API integration. Ensure it's correctly set to capture the specific data you need from the response. 2. Review your API configuration, especially the headers. Make sure you've included any necessary authentication headers for the Preqin API. 3. Inspect the cell details to see if any data is present but not visible. To help troubleshoot further, could you please copy and paste your API configuration JSON into the chat? This will allow us to identify any specific issues with your setup.
To handle file outputs from the Preqin API in Clay, you'll need to use an intermediary server. Here's a general approach: 1. Set up a third-party server to receive and store the file from Preqin. 2. Create an endpoint on your server to accept the file and return a URL. 3. In Clay, use the HTTP API integration to send a request to your server's endpoint. 4. Your server should return a URL for the stored file. 5. Use another HTTP API call in Clay to fetch data from that URL. For specific implementation, we'd need to see your API configuration. Could you please share your JSON setup for the Preqin API call?
I see, any setup that you'd recommend to automate this?
To automate handling file outputs from the Preqin API in Clay using a third-party server, we recommend the following setup: 1. Use a webhook integration in Clay to receive data from your third-party server. 2. Set up an intermediary server (e.g., using a cloud platform like AWS or Google Cloud) to: • Fetch the file from the Preqin API • Store the file temporarily • Process the file data as needed • Send the processed data to Clay via the webhook 3. In Clay, create a new table and add a "Import data from Webhook" column. 4. Configure your intermediary server to send data to the Clay webhook endpoint. 5. Use Clay's HTTP API feature to trigger the process on your intermediary server when needed. This setup allows you to handle file outputs while leveraging Clay's data processing capabilities.
