Waterfall View Filter Criteria Missing in Clay App

Garrett W. · 2025-11-13T17:41:29.491Z

find people waterfall side pane not showing any of the filter criteria..... https://app.clay.com/workspaces/489571/workbooks/wb_0szakhkDrVXfdUPnTTz/tables/t_0t0s9nnDW2EpoiZYA6P/views/gv_0t0s9nne5asskguzZFD

Waterfall View Filter Criteria Missing in Clay App | Clay

Clay Support
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Based on your screenshots, you're looking at a Custom Waterfall configuration pane, not the Find People modal. The waterfall side pane shows data provider sequence settings, not people search filter criteria. [1]
To access people search filters, click the Actions button in the top-right corner and select "Find People at These Companies" from the dropdown menu. [2] This opens the Find People modal where you can configure search criteria like job titles, experience levels, bio keywords, location, and other filters. [3]
The Custom Waterfall pane you're viewing is for configuring data provider sequences, not people search parameters.
Clay Support
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Is that what you were looking for?
Garrett W.
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and still returnijg more than set limit pls get human
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Clay Support
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I understand this is frustrating, so I’m routing you to a human agent who can assist you further.
Clay Support
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Our support team has got your message and we'll get back to you soon!
If you’re dealing with a specific table, drop the URL below so we can help you quicker. Otherwise, someone from our team will be in touch soon!
image.png(93 kB)
LuisArturo
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Hey there Garrett thanks for reaching out, sorry for the delay taking a look here.
LuisArturo
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Sorry for the delay here Garrett, so I'm not seeing the issue of the limits not being respected here, however I do see that the full set up isn't appearing here in the main waterfall menu. Will make sure it passes on to the team so that we can get this address
Clay Support
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We haven't heard back from you here, so we're going to go ahead and close this thread out.
Still need help here? Reply back and someone will jump back in.
Have a question thats not related to this thread? We recommend kicking off a new ticket in the support channel!
Garrett W.
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Hey LuisArturo it looks like both issues are still present here.
1.
The cell i have selected sent 10 people and the surfe column returned 10
2.
find people waterfall still does not show any search criteria
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Bo (.
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Hey
I’m wondering if you’re still using the older waterfall you set up a while back. Surfe had an issue before where it wasn’t respecting the limit, and we pushed updates to fix it — but those changes weren’t backfilled into existing waterfalls.
That’s why you’re still seeing the old behavior.
Let me know if you have more questions.
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Garrett W.
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can i simply duplicate it? or do i need to rebuild from scratch
Garrett W.
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let me know!
Mitch H.
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Hey Garrett, in this case it is much better to build from scratch! Hope this helps :)
Garrett W.
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even on a new waterfall i cant see the title details
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Garrett W.
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bizarre

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