Same issue, 2nd time that this is happening in a few months.

To help troubleshoot your recurring issue, we'll need more specific details about what's happening.

If this is related to infinite loops (a common recurring issue), you can identify them by looking for credits depleting rapidly, tables continuously showing "running" enrichments, duplicate rows appearing repeatedly, or the same enrichment columns running multiple times on the same row. [1]

For immediate fixes, pause or disable the triggering automation, stop webhook deliveries temporarily, use filters to break the cycle, or archive problem rows. [2] To prevent future occurrences, implement status/flag columns, design one-way data flows, add conditional triggers, and separate trigger fields from output fields. [3]

Before we dive deeper, try using Sculptor (our built-in AI tool in the top-right corner) to help diagnose and set up a solution - it's free and can quickly identify workflow issues.

What specific symptoms are you seeing with this recurring issue?

If you still need help resolving this recurring issue, I’m here to assist you further. Would you like to provide more details about the symptoms you’re experiencing so we can continue troubleshooting?

OpenAI is not running!

That's frustrating—let's get this fixed. Try these steps:

Quick fixes:

• Click the column header → hover over "Run column" → select "Force" to jumpstart it

• Click on a stuck cell and select "re-run this cell"

• Toggle auto-update off and on again

If it's an API issue:

• Check your OpenAI API key at platform.openai.com/account/api-keys

• Verify you're on Tier 2+ (need 30k TPM for content generation, 450k TPM for Claygent)

Try Sculptor (top-right corner) first—it can quickly diagnose workflow issues for free. Let me know if these steps help!

Is that what you were looking for?

If you still need assistance with the OpenAI integration not running, I’m here to help. Would you like to share more details about what’s happening so we can troubleshoot further?