Troubleshooting Salesforce Record Updates via Clay

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Hello there, First, I wish you all a happy new year, this community is amazing and deserves the best for this new year 2024, 🙂 🎉 🎊 Then, my question 😄 : Did you guys have already try to update records in Salesforce through Clay? It did not work for us (even if it is written "record updated")

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5 comments

· Sorted by Oldest

Romain L.
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https://app.clay.com/workspaces/19532/tables/t_efJ86f5lTCum/views/gv_FAGvMHs64uaY
Clay Team
APP
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Hey Romain, Happy New Year!!
Clay Team
APP
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Just checked on the setup. So the subindustry field didn't update for you in SF? Even after a few minutes if you check again?
Romain L.
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Hey Arturo O. Thank you! 🙂 Wish you the best! I checked again after sending this message. It's on our end, I notice that some subcategories we are trying to update do not exist in our CRM picklist. So we just have to update this picklist and it will work. thanks Arturo O. for the answer
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Clay Team
APP
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Awesome, thanks for the update! To an increasingly successful year! 🥂
:sparkles-clay:1
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Romain L.
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https://app.clay.com/workspaces/19532/tables/t_efJ86f5lTCum/views/gv_FAGvMHs64uaY
Clay Team
APP
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Hey Romain, Happy New Year!!
Clay Team
APP
·
·
Just checked on the setup. So the subindustry field didn't update for you in SF? Even after a few minutes if you check again?
Romain L.
·
·
Hey Arturo O. Thank you! 🙂 Wish you the best! I checked again after sending this message. It's on our end, I notice that some subcategories we are trying to update do not exist in our CRM picklist. So we just have to update this picklist and it will work. thanks Arturo O. for the answer
🔥1
Clay Team
APP
·
·
Awesome, thanks for the update! To an increasingly successful year! 🥂
:sparkles-clay:1
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