Is anyone still experiencing slow loading time?

Jessica Yong

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4 comments

· Sorted by Oldest

Clay
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Performance issues can occur with large tables or complex workflows, manifesting as slow cell data loading. Quick fixes: ** Hard refresh: Mac: Cmd + Shift + R (Chrome/Firefox) or Option + Cmd + E (Safari). Windows: Ctrl + F5 or Ctrl + Shift + R ** Clear browser cache and refresh For specific issues: ** Enrichments showing "Retrying": Process data in smaller batches (around 50 rows) ** Claygent delays: Use specific queries, break large requests into smaller batches ** *Empty spaces/queued columns: Create new column, filter for empty rows, run AI, then merge results
Hatim Malik
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extremely slow
Clay
APP
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For extremely slow loading, try these solutions: Immediate fixes: ** Hard refresh: Mac: Cmd + Shift + R, Windows: Ctrl + Shift + R ** Clear browser cache and refresh For stuck enrichments: ** Click column header → hover "Run column" → select "Force" to jumpstart queued columns ** Process data in smaller batches (around 50 rows) if showing "Retrying" For empty/queued columns: * Create new column, filter for empty rows, run AI, then merge results Performance issues typically occur with large tables or complex workflows.
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

Clay
APP
·
·
Performance issues can occur with large tables or complex workflows, manifesting as slow cell data loading. Quick fixes: ** Hard refresh: Mac: Cmd + Shift + R (Chrome/Firefox) or Option + Cmd + E (Safari). Windows: Ctrl + F5 or Ctrl + Shift + R ** Clear browser cache and refresh For specific issues: ** Enrichments showing "Retrying": Process data in smaller batches (around 50 rows) ** Claygent delays: Use specific queries, break large requests into smaller batches ** *Empty spaces/queued columns: Create new column, filter for empty rows, run AI, then merge results
Hatim Malik
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extremely slow
Clay
APP
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·
For extremely slow loading, try these solutions: Immediate fixes: ** Hard refresh: Mac: Cmd + Shift + R, Windows: Ctrl + Shift + R ** Clear browser cache and refresh For stuck enrichments: ** Click column header → hover "Run column" → select "Force" to jumpstart queued columns ** Process data in smaller batches (around 50 rows) if showing "Retrying" For empty/queued columns: * Create new column, filter for empty rows, run AI, then merge results Performance issues typically occur with large tables or complex workflows.
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.