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Questions About Clay Credits and Trial Expiration Policies | Clay

Questions About Clay Credits and Trial Expiration Policies

·Aug 20, 2025 10:17 AM·

Hey I have 4k+ Clay credits and 12 days until Free Trial expiration. Got the 3000 after completing all cohort assignments.

1.
I will be on Exporer plan (10k credits) after trial expiration - will these credits roll over?
2.
What's the expiration of these credits in general?

2 comments

· Sorted by Oldest

Clay
APP
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Yes, your 4k+ credits will roll over when you upgrade to the Explorer plan. The new 10k credit allotment gets added on top of your current balance, and your billing cycle resets immediately. For the Explorer plan, unused credits roll over monthly up to 2x your plan limit (20k credits maximum). Credits that exceed the rollover limit or aren't used within the designated timeframe expire.
Sources: If I upgrade to the next plan, do I get to keep existing credits in my account? - FAQ | Clay.com Credit Rollover After Upgrading Plan Do credits roll over? - FAQ | Clay.com
Channeled
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.