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Intellizence Access Issue: Running on Clay Credentials | Clay

Intellizence Access Issue: Running on Clay Credentials

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https://app.clay.com/workspaces/47287/tables/t_AZ32U4PJeztH/views/gv_M5Qq8TZFtGeh < Intellizence isn't working - running on clay creds

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5 comments

· Sorted by Oldest

Channeled
APP
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💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Tanvi R.
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Hey there thanks for reaching out! It looks like we've got a bug on our hands - I've escalated this over to our engineering team and we'll let you know as soon as we know more!
Tanvi R.
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Hi there, I wanted to give you an update on the issue you’re experiencing. It’s due to a rate limit issue on our side with Intellizence. I’ve spoken with our engineering team, and while a permanent fix is in the works, it’s not ready just yet. As a temporary workaround, we recommend either removing Intellizence from your table for now or waiting until tomorrow to try running it again. I understand this may not be the answer you were hoping for, and as a courtesy, I’ve added 700 credits to your account. Please feel free to reach out if you need further assistance, and thank you for your patience!
Channeled
APP
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Hi Joel B.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
Channeled
APP
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Thank you so much for sharing your feedback Joel B.!