Trouble Connecting Better Contact API with Clay

Juan P. · 2025-11-25 18:58:17.628681+00

Hey guys! Im having trouble connecting better contact with api with clay. My bettercontact account works fine

Trouble Connecting Better Contact API with Clay | Clay

11 comments

· Sorted by Oldest

Clay Support
APP
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The "Could not verify" error usually means there's an issue with your API credentials. Here's what to check:
Double-check your credentials:
Make sure you've copied the entire API key exactly - even one missing character can cause this error
Verify you're using the correct username and API key from your BetterContact account [1]
Try these steps:
1.
Go to Settings > Connections in Clay [2]
2.
Click "Add Connection" and search for BetterContact [3]
3.
Re-enter your credentials carefully
If you're still having trouble, try using Sculptor (the AI tool in the top-right corner) to help troubleshoot the connection setup. Let me know if that helps or if you need further assistance!
Clay Support
APP
·
·
Is that what you were looking for?
Clay Support
APP
·
·
If you still need help resolving the BetterContact API connection issue, I’m here to assist. Would you like to provide more details about what you’re trying to achieve or any specific errors you’re encountering?
Juan P.
·
·
It does not work
Clay Support
APP
·
·
Let's try a few more troubleshooting steps:
Double-check your BetterContact credentials:
Copy your API key again from BetterContact - make sure you get the entire key with no extra spaces
Verify you're using the correct username from your BetterContact account [1]
Try testing the connection:
1.
Go to Settings > Connections [2]
2.
Find your BetterContact account and click the "..." menu
3.
Select "Test Connection" to verify if the credentials work
If it's still failing, try using Sculptor (the AI tool in the top-right corner) to help troubleshoot this connection issue. It can often spot configuration problems we might miss.
Let me know if the test connection works or what specific error you're seeing!
Clay Support
APP
·
·
Did that answer your question?
Clay Support
APP
·
·
I’m sorry the connection issue is persisting and I’m here to help if you need further assistance. Would you like to share more details about the errors you’re encountering or what you’re trying to achieve with the BetterContact integration?
Roman H.
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·
Hey Juan P. - please paste in your API key where it asks for th password, and the email where it asks for user name - thanks!
👀1
Clay Support
APP
·
·
Got it! For BetterContact integration, you need to:
Username field: Enter your BetterContact email address
Password field: Paste your BetterContact API key (not your password)
Make sure to copy the entire API key without any extra spaces. Once you've entered both correctly, the connection should verify successfully. [1] [2]
Clay Support
APP
·
·
Is that what you were looking for?
Clay Support
APP
·
·
If you still need help with the BetterContact API connection, I’m here to assist. Would you like to provide more details about what you’re trying to resolve or any specific errors you’re seeing?

Clay Support
APP
·
·
The "Could not verify" error usually means there's an issue with your API credentials. Here's what to check:
Double-check your credentials:
Make sure you've copied the entire API key exactly - even one missing character can cause this error
Verify you're using the correct username and API key from your BetterContact account [1]
Try these steps:
1.
Go to Settings > Connections in Clay [2]
2.
Click "Add Connection" and search for BetterContact [3]
3.
Re-enter your credentials carefully
If you're still having trouble, try using Sculptor (the AI tool in the top-right corner) to help troubleshoot the connection setup. Let me know if that helps or if you need further assistance!
Clay Support
APP
·
·
Is that what you were looking for?
Clay Support
APP
·
·
If you still need help resolving the BetterContact API connection issue, I’m here to assist. Would you like to provide more details about what you’re trying to achieve or any specific errors you’re encountering?
Juan P.
·
·
It does not work
Clay Support
APP
·
·
Let's try a few more troubleshooting steps:
Double-check your BetterContact credentials:
Copy your API key again from BetterContact - make sure you get the entire key with no extra spaces
Verify you're using the correct username from your BetterContact account [1]
Try testing the connection:
1.
Go to Settings > Connections [2]
2.
Find your BetterContact account and click the "..." menu
3.
Select "Test Connection" to verify if the credentials work
If it's still failing, try using Sculptor (the AI tool in the top-right corner) to help troubleshoot this connection issue. It can often spot configuration problems we might miss.
Let me know if the test connection works or what specific error you're seeing!
Clay Support
APP
·
·
Did that answer your question?
Clay Support
APP
·
·
I’m sorry the connection issue is persisting and I’m here to help if you need further assistance. Would you like to share more details about the errors you’re encountering or what you’re trying to achieve with the BetterContact integration?
Roman H.
·
·
Hey Juan P. - please paste in your API key where it asks for th password, and the email where it asks for user name - thanks!
👀1
Clay Support
APP
·
·
Got it! For BetterContact integration, you need to:
Username field: Enter your BetterContact email address
Password field: Paste your BetterContact API key (not your password)
Make sure to copy the entire API key without any extra spaces. Once you've entered both correctly, the connection should verify successfully. [1] [2]
Clay Support
APP
·
·
Is that what you were looking for?
Clay Support
APP
·
·
If you still need help with the BetterContact API connection, I’m here to assist. Would you like to provide more details about what you’re trying to resolve or any specific errors you’re seeing?