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How to Create Personalization Points and Conditionally Run the Third One?

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Let's say I have three personalisation points and I want the third one to run only if one of the columns from the first and two is empty How can I do it?

  • Avatar of Clay T.
    Clay T.
    APP
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    Let me check

  • Avatar of Rohan J.
    Rohan J.
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    In the Rohan Web description one

  • Avatar of Rohan J.
    Rohan J.
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    I want that too run only if any from the previous 2 personalisation factor haven't got any results

  • Avatar of Clay T.
    Clay T.
    APP
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    I see that you already used conditional formulas in the AI columns

  • Avatar of Clay T.
    Clay T.
    APP
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    isn't that what you are looking for?

  • Avatar of Rohan J.
    Rohan J.
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    Nope it's running in the whole column

  • Avatar of Rohan J.
    Rohan J.
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    ยท

    It should tell that run condition not met

  • Avatar of Clay T.
    Clay T.
    APP
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    ยท

    ยญ

    3d4a4edd-f3a1-4ddd-b8e3-5acd6606a2b2.png(41 kB)
  • Avatar of Clay T.
    Clay T.
    APP
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    ยท

    ยญ

    330fb72b-846e-41b7-9c9f-20428edb044e.png(70 kB)
  • Avatar of Clay T.
    Clay T.
    APP
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    ยท

    now its fine, you entered a double negative in the prompt

  • Avatar of Rohan J.
    Rohan J.
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    ยท

    Wait

  • Avatar of Rohan J.
    Rohan J.
    ยท
    ยท

    you did that in subject line one?

  • Avatar of Rohan J.
    Rohan J.
    ยท
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    No the subject line was good

  • Avatar of Rohan J.
    Rohan J.
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    ยท

    Please reverse it back

  • Avatar of Rohan J.
    Rohan J.
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    ยท

    I am talking about this Juan P.

  • Avatar of Clay T.
    Clay T.
    APP
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    ok let me check

  • Avatar of Clay T.
    Clay T.
    APP
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    reversed

  • Avatar of Clay T.
    Clay T.
    APP
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    ยท

    let me fix this claygent

  • Avatar of Rohan J.
    Rohan J.
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    ยท

    Thanks

  • Avatar of Clay T.
    Clay T.
    APP
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    so if the 2 previous personalizations are blank and we have an email the claygent should run no'

  • Avatar of Clay T.
    Clay T.
    APP
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    ยท

    ?

  • Avatar of Clay T.
    Clay T.
    APP
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    currently says if personalization1 or personalization2 is blank run

  • Avatar of Clay T.
    Clay T.
    APP
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    ยท

    so if 1 is blank and 2 has data is running

  • Avatar of Clay T.
    Clay T.
    APP
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    ยท

    This should be the right formula:

    0405b8c5-9cba-4c55-af31-5d5f57a6a97f.png(46 kB)
  • Avatar of Rohan J.
    Rohan J.
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    ยท

    Yeah so basically there are two personalisation trigger Let's say 1st got the data and 2nd didn't then it should run And if both data are present then it should not run

  • Avatar of Clay T.
    Clay T.
    APP
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    Enter this prompt: If "email" is not blank AND "personalization1" is not blank AND "personalization2" is blank OR If "email" is not blank AND "personalization1" is blank AND "personalization2" is NOT blank

  • Avatar of Clay T.
    Clay T.
    APP
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    map the variables and it should work

  • Avatar of Rohan J.
    Rohan J.
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    ยท

    Cool let me do that

  • Avatar of Rohan J.
    Rohan J.
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    ยท

    It worked Juan P. - thanks a lot