Hi guys, we're having some challenges with timeout when pulling data from LinkedIn via AI researcher. Do you have any solutions to bypass the LinkedIn timeout - and or a way to add delay to the AI reseacher?
Instead of trying to bypass timeouts, I recommend using our built-in "Enrich Person from Profile" feature. This is a more reliable way to get LinkedIn information, as it properly enriches person data using social profiles when you provide a LinkedIn URL or User ID. You can also use alternative services like Prospeo and Findymail that are integrated with Clay to find work emails and enrich person data from LinkedIn profile URLs.
Looks like you're still looking for help. We're escalating this over to our support team and someone should be in touch soon. In the meantime, feel free to include any other information that may be helpful in solving your issue!
Kasper - Do you mind sending the link to the table so we can take a look? It's not possible to add delays, but there might be some other issues that I can investigate :) https://downloads.intercomcdn.com/i/o/1171717996/ac7729f84b426e1d0358af02/image.png?expires=1733937300&signature=8bd0b5fed4ed3ff0acbebc9584cad0466deefeac212970fcf101ff5057ab6388&req=dSEgF85%2FmohWX%2FMW1HO4zYTywSj1BZAV2BKsam%2FhVPtCyw%3D%3D%0A
Thanks for sending this Kasper! I'm not seeing any timeout errors in your table. Do you mind pointing me to specifically where you are seeing these in your table so we can investigate further?
Think we're good thank you!
Hey there - just wanted to check in here to see if you needed anything else! Feel free to reply back here if you do.
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!