Issue with Claygent (Helium): LinkedIn Profile Lookup Returning Null Data

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i'm having an issue with claygent (helium) that was working good looking up linkedin profiles, but now i'm just getting {"data":null} with no explanation at all. row above has a result, reasoning, and confidence. next row just nothing. no explanation or error. any ideas?

2 comments

· Sorted by Oldest

Bo (.
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Hey, thanks for reaching out - It looks like we've got a bug on our hands - I've escalated this over to our engineering team and we'll let you know as soon as we know more! In the meantime, I would recommend using the GPT or Claude model.
Channeled
APP
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.

Bo (.
·
·
Hey, thanks for reaching out - It looks like we've got a bug on our hands - I've escalated this over to our engineering team and we'll let you know as soon as we know more! In the meantime, I would recommend using the GPT or Claude model.
Channeled
APP
·
·
This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in 02 Support.