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Issue with Excluding Companies on Paid $149 Plan
I have paid plan $149 but still why am I not able to exclude companies when I building list? What is the software glitch?
💤 You've caught us outside of our support hours (9am-9pm EST), but don't worry - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in the thread below so that we can help you as quickly as possible!
Mukul S.··This is the table, but the issue is not the table but the lack of access to the functionality of exclusion list. https://app.clay.com/workspaces/348363
Bo (.··Hey, thanks for reaching out! The exclusion feature is only available on the Explorer plan and works with the previous ‘Find People’ search. In your case, since you’re on the $149 plan, you won’t have access to it directly. However, a good workaround would be to use the lookup function to cross-reference the data in another table and see if it already exists. If you’d like, I can offer you a two-week trial of the exclusion feature so you can give it a try. Let me know if that sounds good to you! Here’s a quick video on how it works: Loom Video. Let me know how you’d like to proceed! 😊
We haven't heard back from you in a bit, so we're going to go ahead and close things out here - feel free to let us know if you still need something!