Will Upgrading My Plan Affect My Existing Credits?

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Hello Clay crew, Credits question:

Would be pity to let go all those credits. Many thanks! 🙏

Clay
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Yes, you'll retain all your existing credits when you upgrade! The new credit allotment from your upgraded plan gets added on top of your current credit balance, so you won't lose any credits. Your billing cycle will reset immediately, giving you a fresh month to use all your credits.
Sources: FAQ | Clay.com Credit Rollover After Upgrading Plan If I upgrade to the next plan, do I get to keep existing credits in my account? - FAQ | Clay.com How can I change my plan? - FAQ | Clay.com
Stefano
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Hi Igor, thank you for reaching out. You will be able to retain any credits you have after your update your plan. Feel free to reach out if this does not happen and we will be happy to fix this for you!
Igor
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Thanks Stefano this works pretty well for me!
Stefano
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Happy I could help!
Igor
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Hey Stefano, is there any other way I could pay with a non-US credit card? Stripe has limitations. Understandably, my bank only allows double verified payments. Stripe does not provide that. I get an “insufficient funds” message even though I have enough balance. Any idea on how we can solve this? Interestingly, Stripe tries to be more “modern”; instead it creates more friction and hassle
Bo (.
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Hey, we do have alternative payment options, but only for yearly plans. For monthly plans, Stripe is the only available method. Is there another card you might be able to use? Let me know and we’ll try to help.