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Question About Clay Credit Usage for Integrations and Functions

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Hey Clay folks, I was working on a workbook using the following Clay integrations/functions:

  • Look Multiple Rows In Other Table

  • Write to Other Table

Both functions cost zero Clay credits. We had 999 credits left but after running the above-mentioned integrations, it seems that all remaining Clay credits were consumed. Any idea where those credits go? Link to workbook: https://app.clay.com/workspaces/226909/workbooks/wb_ZruspT5FoeKb/tables/t_XGhBXPeun87a/views/gv_hhWnJt2Sk4r8 Thanks! 🙏

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    Channeled
    APP
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    👋 Hey there! Our support team has got your message - we'll be back in touch within 24 hours (often sooner!). If you haven't already, please include the URL of your table in this thread so that we can help you as quickly as possible!

  • Avatar of Bo (.
    Bo (.
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    Hey Igor, thanks for reaching out! 😊 This issue typically happens when the write to table action sends data to another table that feeds dependencies or similar processes. Unfortunately, I won’t be able to access the data for the next 24 hours. However, I’ve already added the credits back to your account. For the future, just be mindful of issues like this. You can also turn off the table to prevent it from running unexpectedly. Here’s a helpful video on how to turn off your table, stop ongoing runs, or set row limits/filters: Loom Video. Let me know if you need any further assistance! 👍

  • Avatar of Igor
    Igor
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    Hey Bo, immense gratitude for the ‘speed of light’ response + for lending a hand regarding the credits. Will take a look at the video you shared. Cheers, Igor 🙃

  • Avatar of Channeled
    Channeled
    APP
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    Hi Igor! This thread was recently closed by our Support team. If you have a moment, please share your feedback:

  • Avatar of Channeled
    Channeled
    APP
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    Thank you so much for sharing your feedback Igor!