Experiencing GPT API Errors? How to Troubleshoot Rate Limit Issues

Brandon G. · 2024-12-21 20:04:57.442742+00

Starting last night after using the GPT API successfully for over a week, I received the error message below. However, when I follow the link to OpenAI, I see that my usage is minimal, and that I have plenty of API funds left in my account. Is anyone else having this issue? What can I do to fix it to be able to continue using the GPT API? . See

Experiencing GPT API Errors? How to Troubleshoot Rate Limit Issues | Clay

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For reliable use of OpenAI in Clay, you need to ensure your API plan meets the required tokens per minute (TPM) requirements - specifically 30,000 TPM for ChatGPT columns and 450,000 TPM for Claygent. Even if you have sufficient funds, you might be on a free plan or tier 1 that doesn't support these requirements.If you're seeing a "failed to parse body" error, this typically indicates a formatting issue in your API request. Here are some troubleshooting steps: 1. Check for proper quotation marks around text values 2. Remove any extra commas 3. Verify proper formatting of special characters 4. Double-check your data format before sendingYou can validate your JSON formatting using a tool like JSONLint to identify any syntax errors. Sources: FAQ: Why am I seeing the "failed to parse body" error when using the HTTP API enrichment? HTTP API with JWT authentication | Clay University
Muhammad S.
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You will need to upgrade your tier in open ai to be able to use gpt without errors in clay
Muhammad S.
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what tier are you on?
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To use OpenAI's GPT in Clay without errors, you need a plan that provides: • 30,000 TPM (tokens per minute) for ChatGPT columns• 450,000 TPM for ClaygentA free plan or tier 1 will not meet these requirements. You can check your current API usage tier and limits at: https://platform.openai.com/settings/organization/limits
Brandon G.
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Showing Tier 1
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Since you're currently on Tier 1, you'll need to upgrade to a Tier 2 API key to meet Clay's requirements of 30,000 TPM for ChatGPT columns and 450,000 TPM for Claygent.You can manage this upgrade by: 1. First checking your current usage and limits at: • https://platform.openai.com/account/usage • https://platform.openai.com/account/limits 2. Following the upgrade instructions provided in OpenAI's community guide: https://community.openai.com/t/how-to-move-up-in-usage-tiers/677788
Muhammad S.
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Yes, tier 1 can be very limiting - you will need to move to higher tiers by spending more balance in open ai credits
Muhammad S.
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or you can email them for tier upgrade
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I'm glad I could provide some insight. I'm here if you have any more questions about our tiers or services.
Brandon G.
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Thanks. I will do that.
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Great! I'm glad I could help. I'm here if you need any further assistance.
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Hi Brandon G.! This thread was recently closed by our Support team. If you have a moment, please share your feedback:
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This thread was picked up by our in-app web widget and will no longer sync to Slack. If you are the original poster, you can continue this conversation by logging into https://app.clay.com and clicking "Support" in the sidebar. If you're not the original poster and require help from support, please post in Clay Support.
Marlene C.
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Hi Clay team, I am experiencing the exact same issue as above with my OpenAI API key. I am on the 'pay as we go' plan in tier 1. OpenAI Dashboard is stating that I will automatically be upgraded to tier 2, if I make more requests/increase my usages. Almost all the request I normally make in OpenAI is via Clay. Since I have the error "The rate limits associated with your OpenAI API key are too low to run this action with the selected model', i cannot use my API key. Hence I cannot increase my usages if I cannot use my API key in Clay. What to do? It seems I am in a loop.
Marlene C.
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Clay S.Bo (. Amit S. Hi support team, could you review my question from Wednesday?

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